Full-Time

Billing Specialist

Posted on 11/25/2025

Lutheran Senior Services

Lutheran Senior Services

1,001-5,000 employees

Faith-based non-profit elder care services

No salary listed

St. Louis, MO, USA

In Person

Category
Accounting (1)
Required Skills
Word/Pages/Docs
Excel/Numbers/Sheets
Requirements
  • High School diploma
  • 1 – 3 years of Medicare billing experience
  • Proficient computer skills including Microsoft Outlook, Excel and Word are required
Responsibilities
  • Initial billing of skilled nursing facility/Anywhere Care claims to third party payers (Medicare, Managed Care, Commercial Insurance) or vendor Medicaid claims (Medicaid, Managed Care Medicaid and Medicaid Hospice) for multiple EverTrue sites, utilizing electronic claims submission
  • Ensures claims are received, and if returned to provider, resubmitted in a timely manner
  • Bills coinsurance claims where the primary insurance pays without issue; Refers more complex or past-due claims to the Senior Billing Specialist as needed
  • Posts cash receipts to Accounts Receivable (A/R) for third-party payer payments
  • May be responsible for filing of Medicare no-pay, benefit exhaust and information claims
  • Responsible for transferring claims to Senior Billing Specialist if: Primary payer does not pay expected reimbursement, especially if in conflict with contract terms; Claim aging becomes >90 days, or under 90 days and not submitted to payer and acknowledged; Claim is being audited/reviewed for any reason (ADR, CERT, RAC); Claim non-payment/under-payment needs to be appealed
  • Maintains up-to-date technical knowledge of applicable Medicare/Medicaid/Managed Care/Anywhere Care billing rules and regulations via the CMS website, MAC website, etc.
  • Inputs Medicare ancillary charges in billing system in a timely manner
  • Serves as a resource to residents and community billing staff for applicable insurance benefit related issues
  • Serves as backup to RCM Billing Specialist; Handles verification of resident’s Medicare/Medicare Managed Care/Medicaid/Commercial Insurance benefits prior to receipt of third-party billable services
  • May handle small balance adjustments of $10 or less
  • May be responsible for maintaining Medicare Coinsurance bad debt schedule for cost report
  • Handles maintenance of resident income related to retroactive vendor Medicaid authorizations or retroactive changes in resident income
  • Handles Medicaid re-billing of charges related to retroactive vendor Medicaid authorizations or retroactive changes in resident income
Desired Qualifications
  • None
Lutheran Senior Services

Lutheran Senior Services

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Lutheran Senior Services is a faith-based, not-for-profit network that serves older adults (ages 62 and up) by offering a range of services and programs designed to enhance their quality of life. Its products are services for seniors, including housing support, care programs, and community activities, delivered through a mission-driven organization. The approach centers on providing elder-focused assistance and community resources rather than consumer tech products; activities and services are coordinated to meet the needs of aging adults in a faith-inspired framework. The organization differentiates itself from competitors by its nonprofit, faith-based mission and networked service model, rather than for-profit senior care providers, and by supporting older adults through a continuum of care and community engagement. The goal is to help older adults live well, stay connected, and receive compassionate care as they age, guided by values of service and faith.

Company Size

1,001-5,000

Company Stage

Grant

Total Funding

$5.3M

Headquarters

St. Louis, Missouri

Founded

1858

Simplify Jobs

Simplify's Take

What believers are saying

  • GUIDE reimbursement of $65–$390 monthly per beneficiary creates recurring revenue from Medicare population.
  • Expanded dementia care reach beyond senior living communities into home-based services through GUIDE model.
  • Acquisition of St. Louis Home Health strengthens in-home service capabilities and GUIDE service delivery.

What critics are saying

  • GUIDE reimbursement capped at $390 monthly plus $2,500 respite insufficient to cover program costs.
  • United Church Homes and LifeCare for Seniors offer identical GUIDE services, fragmenting dementia care market.
  • EverTrue rebranding creates confusion among Medicare beneficiaries seeking LSS GUIDE services and referrals.

What makes Lutheran Senior Services unique

  • Hogeweyk-inspired memory care neighborhood at Meramec Bluffs combines gated village design with therapeutic amenities.
  • CMS-selected GUIDE participant offering free navigation, 24/7 support, and up to $2,500 annual respite.
  • 19-location faith-based network across Missouri and Illinois with integrated home and community-based services.

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Benefits

Paid Time Off

401(k) Company Match

Education Financial Assistance

Employee Assistance Program

Wellness

Pay advances

Caregiver support

Leaves of Absence

Commuter Benefits

Extended Sick Pay

Bereavement Leave

Jury Duty Pay

Medical/Pharmacy

Dental Insurance

Vision Insurance

Flexible Spending Accounts

Life Insurance

Disability Insurance

Voya income protection benefits

Pet Insurance

Company News

Lutheran Senior Services
Sep 9th, 2024
Lutheran Senior Services Selected by Centers for Medicare & Medicaid Services to Implement Medicare Dementia Care Model

"CMS is excited to partner with LSS under the GUIDE Model," said CMS Administrator Chiquita Brooks-LaSure.

Lutheran Senior Services
Jul 19th, 2024
Lutheran Senior Services Unveils Innovative Memory Support Concept

Lutheran Senior Services unveils innovative Memory Support concept.

McKnight's Senior Living
Apr 25th, 2024
People in the news, Feb. 7

Ron Schaefer has been named chief operating officer of St. Louis-based Lutheran Senior Services.

Senior Housing News
Jan 10th, 2024
'Pivot Year': How Lutheran Senior Services Is Shifting for New Generation of Residents

In 2021, Adam Marles joined senior living operator Lutheran Senior Services (LSS) as President and CEO.

France Media Inc.
Dec 14th, 2023
Lutheran Senior Services Agrees to Acquire St. Louis Home Health

ST. LOUIS - Lutheran Senior Services (LSS), a nonprofit provider of care, services and senior living for older adults in Missouri and Illinois, has agreed to acquire St. Louis Home Health (SLHH) for an undisclosed price.

INACTIVE