INACTIVE
Full-Time
Inside Sales Representative
Posted on 1/30/2026
Deadline 1/30/27
Legrand North America
Compensation Overview
$70k - $75k/yr
+ OTE
Remote in USA
Remote
Limited travel required: up to 4-6 trips per year.
Category
 Sales & Account Management (1) |
|---|
Requirements
- Bachelor’s degree from a four-year college or university with an emphasis in Business, or related field; or equivalent combination of education and experience.
- A minimum of 3 years of support sales or inside sales experience in the information technology industry, data center industry experience preferred.
- Project management skills, including planning, organizing, and coordinating tasks.
- Computer proficiency with knowledge of Microsoft Office products (Word/Excel/Outlook/PowerPoint), experience with Salesforce.com preferred.
- Effective oral and written communication skills with the ability to provide information across multiple groups in the Company, including Finance, Engineering, Marketing, and Sales.
- Strong organizational and planning skills and the ability to work independently.
- Position will require limited travel; ideal candidate must be able to travel up to 4-6 times a year.
Responsibilities
- Provide exceptional customer service to develop and maintain relationships with key partners/customers. Be proactive in providing information and respond to questions in a timely manner.
- Maintain accurate customer records and sales transactions in Salesforce CRM.
- Provide assistance to customers, answer questions, respond to customer inquiries regarding order status, ship dates, and inventory availability; expedite orders, follow through on quotes, and complete sales orders.
- Gather information to determine the proper equipment evaluation needs required by the customer. Send and track equipment to the customer and ensure follow-up on product evaluation by the Regional Sales Director.
- Assist the Regional Sales Director and customers to determine what products are the best solution for the customer project based on scope and budget.
- In conjunction with the Regional Sales Director, assist with high-level account administration for customer and reseller requests. The Inside Sales Representative may assist in negotiating contracts with customers on terms and discounts when appropriate.
- Assist the Regional Sales Director with high-level decision-making to facilitate direct sales to large customers and/or resellers.
- Coordinate sales-related activities with all members of the sales, marketing, operations, and product support teams.
- Meet with key customers and decision makers every quarter to develop and maintain professional relationships.
- Work DPC's Channel Management teams and channel partners to ensure customer satisfaction throughout the selling process.
- Achieve or exceed assigned sales quotas and goals.
- Complete required training and development objectives within the assigned time frame, stay up-to-date with new features and product launches.
- Have a basic understanding of DPC’s products and services, and is current on industry trends and practices in the datacenter marketplace.
- Resolve customer complaints by investigating problems, developing solutions, and making recommendations to management for resolution.
- Display original thinking and creativity; meet challenges with resourcefulness; generate suggestions for improving work; develop innovative approaches and ideas.
- Display willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in the decision-making process; make timely decisions.
- Perform other duties as assigned
Desired Qualifications
- Problem Solving - Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem-solving situations; uses reason even when dealing with emotional topics.
- Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
- Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.
- Managing Customer Focus - Promotes customer focus; establishes customer service standards; provides training in customer service delivery; monitors customer satisfaction; develops new approaches to meeting customer needs.
- Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts the success of the team above own interests; able to build morale and group commitments to goals and objectives; supports everyone's efforts to succeed.
- Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
- Consultative Selling - Qualifies potential customers; builds rapport and establishes trust; asks questions to discover client business needs; applies product and market knowledge effectively; presents solutions that meet customer objectives; manages and documents sales process.
- Initiative - Volunteers readily undertake self-development activities; seek increased responsibilities; take independent actions and calculated risks; look for and take advantage of opportunities; ask for and offer help when needed.
- Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
INACTIVE