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Retail Operations Specialist
Posted on 6/21/2022
Experience Level
Desired Skills
Customer Service
  • Collaborate with HQ and dispensary employees in a fun, educational and profitable environment
  • Develop a portfolio of high quality vendors and community partners to strengthen the Sunnyside brand and increase market share
  • Strengthen the consumer experience through engagement in the community with an emphasis on normalizing and professionalizing cannabis in the communities we serve
  • Be a visible ambassador of the company's core values and mission to normalize, professionalize and revolutionize cannabis
  • You should be energetic, possess strong interpersonal skills and work well with others! Collaboration is key to our team's success!
  • You enjoy people but have a passion for organization, scheduling, and efficient operations
  • You hold yourself to a high level of integrity! In an industry that is highly regulated we trust in our employee's commitment to always do the right thing!
  • High School Diploma or equivalent
  • Minimum 1 year experience in customer service
  • Retail background preferred
  • Strong organization and time management skills
  • Excellent verbal and written communication skills
  • Demonstrated experience managing costs and expense control
  • Excellent excel and self-motivation skills
  • Demonstrated ability to learn and apply technical and product-related information in a professional consultative manner
  • Proficient in MS Office suite including experience in data entry/management
  • Ability to develop strong cross functional relationships resulting in excellent experiences for employees, consumers, governmental agencies, community members and the public
  • Must be 21 years of age or older to apply
  • Must comply with all legal or company regulations for working in the industry
  • Manage and process monthly store supply orders to include uniforms
  • Create and manage schedules for all Pharmacists 1 month in advance, ensuring adequate coverage to certify Medical Patients
  • Support Badging and Affiliation processes, as needed
  • Works with Compliance to update SOPs and state specific procedures when new policies are established and/or reviewed
  • Collaborate with key business partners to manage all vendor and outreach events inclusive of securing approvals, communication and execution to defined standards
  • Ensure accurate use of company systems, timely data entry and accurate dispensation of all products in the Medical Marijuana Use Registry
  • Provide administrative support to Regional and Dispensary Leadership, as needed
  • Perform additional duties as assigned
  • Travel up to 25%
Cresco Labs

1,001-5,000 employees

Cannabis and medical marijuana
Company Overview
Cresco Labs is on a mission to normalize, professionalize and revolutionize cannabis.