Full-Time
Hospitality Lead
Confirmed live in the last 24 hours
Organizes surfing events and produces media
Data & Analytics
Hardware
Consumer Goods
Senior
Lemoore, CA, USA
Required Skills
Management
Requirements
- Previous experience in a resort or hospitality setting responsible for leading teams in the areas of guest service and or food & beverage.
- Ability to satisfactorily communicate in verbal and written English with guests, management, and co-workers to their understanding.
- Prioritize and organize work assignments, have timely follow up and execution.
- Have superb time management skills.
- Maintain complete knowledge of all services/features and hours of operation.
- Other language, mathematical, and reasoning abilities as outlined below.
- Ability to comply with physical demands as outlined below.
- Knowledge and understanding of Surf Ranch and WSL culture & initiatives
- Technologically sound with Microsoft Office applications.
- Ability to compute basic mathematical calculations.
- Must be able to maintain a flexible work schedule.
- Food Handler card required per CA law.
Responsibilities
- Ensure the timely delivery of all food and beverage needs at Surf Ranch
- Serve and remove food & drink and remove dishes after use
- Track any dietary requirements of guests
- Work with Chef, Cook and Kitchen staff to deliver meals to guests
- Execute Hospitality Run of Show work directly with guests and staff
- Maintain cleanliness and general upkeep of Surf Ranch guest areas
- Ensure the health, safety, and welfare of visitors
- Serve food & drink to guests as prepared or approved by the Executive Chef
- Involvement in guest service pre and post post surf session
- Ensure guests have everything they need pre and post surf session
- Ensure all areas are clean, free of clutter, and presentable to guests before, during, and after each day
- Overtime may be required
- Shift oversight of servers and bartenders
- Manage deliveries
- Keep Hospitality spaces clean and organized
- Track inventory and place orders
- Provide leadership for the food & beverage program
- Maintains a high level of quality in the cleanliness and management of the ranch house
- Respond and report guest service related issues in a timely and effective manner
- Monitor staff hours and breaks ensuring labor is in line with department directives
- Communicate accurately and in a timely manner, matters which pertain to the delivery of hospitality and guest service status/readiness to the Director of Food & Beverage
- Support requests of all operating groups/departments within Surf Ranch and WaveCo in a timely and professional manner
- Adhere and enforce all Standard Operating Procedures within the hospitality departments at Surf Ranch
- Assist in the development and implementation of processes which enhance system efficiencies and increase productivity and service
- Maintain proficiency in all areas as it pertains to his/her area(s) of responsibilities.
The World Surf League offers a dynamic work environment centered around the thrilling world of professional surfing. With cutting-edge wave technology from Kelly Slater Wave Company, it leads in producing high-performance, consistent surfing experiences. Additionally, employees at this company enjoy being part of a team that also excels in media production through WSL Studios, creating engaging, surf-related content that captivates global audiences.
Company Stage
N/A
Total Funding
N/A
Headquarters
El Segundo, California
Founded
1976
Growth & Insights
Headcount