Full-Time

Senior Product Manager

Web, Email, and Chat Channels

Posted on 9/12/2025

PerformLine

PerformLine

51-200 employees

Automated multi-channel marketing compliance monitoring

Compensation Overview

$110k - $150k/yr

+ Bonus

Remote in USA + 1 more

More locations: Morristown, NJ, USA

Remote

Hybrid position requiring in-office presence in Morristown, NJ or can be done remotely from anywhere in the US.

Category
Product (1)
Required Skills
LLM
Product Management
Requirements
  • 7+ years of product management experience
  • SaaS or B2B platform experience, preferably in data-intensive domains
  • Strong technical proficiency, analytical and problem solving skills in areas with complex data sets and regulations
  • Experience with data pipelines, ingestion, and system integrations
  • Prior experience with scoring models, LLM, and OCR is a plus
Responsibilities
  • Define and execute the product vision and roadmap for Web, Email, and Chat channels
  • Leverage data, client feedback, and market research to anticipate trends and guide prioritization while balancing multiple priorities
  • Partner with business leads and engineering to translate requests into value criteria, product requirements, user stories, acceptance criteria, and success metrics
  • Collaborate with Customer Success, Operations, and Solutions teams to drive adoption and ensure business outcomes
  • Partner with engineering to anticipate technical trade-offs and bridge business and technology decisions
  • Mentor other members of the team on market analysis, roadmap development, stakeholder communication, and writing effective user stories
Desired Qualifications
  • Demonstrated ability to balance strategic thinking with execution in fast-paced environments
  • Excellent communication and collaboration skills, with experience influencing cross-functional stakeholders
  • Generates positivity and lift in the skills of those around them
  • Seeks out coaching and takes critical feedback well
  • Positive can-do attitude with the ability to thrive amidst ambiguity as needed
  • Default to thoughtful, humble, empathetic, respectful, and calm communication

Marketing compliance software helps businesses monitor and enforce regulatory standards for their marketing across channels such as social media, websites, and email. The platform scans materials and analyzes them for compliance issues, automatically flagging risks and enabling quick corrections. It targets highly regulated industries like banking and finance, differentiating itself by automated, multi-channel monitoring focused on brand safety and risk mitigation. The goal is to help clients avoid fines and protect their reputation through a subscription-based software platform.

Company Size

51-200

Company Stage

Debt Financing

Total Funding

$9M

Headquarters

Morristown, New Jersey

Founded

2007

Simplify Jobs

Simplify's Take

What believers are saying

  • Serves 6 of top 10 U.S. banks with scalable omni-channel compliance automation.
  • AI Response Monitor launched May 4, 2026, captures rising AI research channel demand.
  • M33 Growth funding and CEO Chris Calhoun accelerate AI product expansion in 2026.

What critics are saying

  • Medallia, NICE Actimize undercut AI Response Monitor with native semantic tools.
  • OpenAI, Google add built-in safeguards to ChatGPT, Gemini by mid-2026, killing demand.
  • M33 mandates overextend sales, causing churn to ComplySci, RegEd within 12 months.

What makes PerformLine unique

  • AI Response Monitor evaluates AI responses daily across ChatGPT, Claude, Gemini, Copilot.
  • Unified platform monitors web, social, email, calls, messages, AI in one dashboard.
  • Pre-built rulebooks since 2007 cover UDAAP, fair lending for financial compliance.

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Benefits

Hybrid Work Options

Company News

Cision
Jan 5th, 2026
PerformLine Appoints Chris Calhoun as Chief Executive Officer

PerformLine appoints Chris Calhoun as Chief Executive Officer. News provided by. PerformLine PerformLine Enters 2026 With New CEO and Additional Funding to Accelerate AI Product Expansion Plans MORRISTOWN, N.J., Jan. 5, 2026 /PRNewswire-PRWeb/ - PerformLine is pleased to announce the appointment of Chris Calhoun as Chief Executive Officer, marking an exciting next chapter as the company accelerates its expansion across the financial services compliance and marketing-compliance landscape. Chris brings a wealth of experience providing software solutions for financial services clients. Most recently, as CEO, Americas of Treasury Intelligence Solutions (TIS), Chris strengthened the company's U.S. presence, improved operational and financial performance, re-architected the global strategy, and guided the business through a successful transaction in 2024. As a seasoned SaaS executive, he has consistently delivered exceptional value for customers by building world-class products and teams across multiple verticals, including trading, risk management, wealth management, and treasury, both domestically and globally. Chris joins PerformLine at a pivotal moment as demand continues to grow from banks, fintechs, and other regulated enterprises that need comprehensive compliance oversight across their marketing and sales ecosystems. This new phase of growth - fueled by additional investment from M33 Growth in PerformLine's continued AI product expansion - will focus on enabling clients to efficiently scale their go-to-market operations and drive operational and financial excellence. PerformLine Founder Alex Baydin, and CEO for the past 18 years, will continue to serve as a Board Member and remain deeply engaged in the business. "I, and the rest of the Board of Directors, believe that Chris's experience scaling SaaS businesses serving highly regulated industries makes him the ideal leader to drive PerformLine's next chapter. I look forward to supporting PerformLine from a new perspective and am excited to see PerformLine build upon its legacy to reach new phases of growth," said Baydin. On his appointment, Chris said, "I look forward to working with Alex, M33, and the PerformLine team on the next stage of growth for PerformLine. Alex has built a phenomenal business, which is evidenced in PerformLine's talented and dedicated employees, category-defining solutions, and blue-chip client base. With our current momentum, the additional investment from M33, and a strong AI-focused strategy, the future for PerformLine is bright." "M33 is excited about this next phase," added Brian Shortsleeve, Co-Founder of M33 Growth. "Chris brings exactly the kind of operational excellence, financial discipline, and talent-building culture we need to scale PerformLine. We're confident that with Chris at the helm, PerformLine will accelerate its growth trajectory while remaining deeply committed to delivering compliance excellence for our clients." About PerformLine PerformLine is the industry-leading marketing compliance oversight platform for highly regulated industries. Its AI-powered, omni-channel solution monitors web, email, social media, calls, messages, and documents, enabling regulatory and marketing teams at banks, fintechs, and other regulated organizations to efficiently discover, review, and remediate compliance risk. With PerformLine, compliance is not just a requirement - it's a strategic advantage, helping organizations scale confidently while remaining audit-ready and aligned with regulatory standards. www.performline.com About Chris Calhoun Chris is an accomplished CEO and board director with over 25 years of experience in FinTech and SaaS businesses. He has held key roles in both public and private companies and has significant experience with VC- and private equity-backed portfolio companies. Chris was most recently a Board Director and CEO, Americas for Treasury Intelligence Solutions ("TIS"), a SaaS provider of B2B liquidity and payments solutions to Global 5000 companies, where he led a multi-year growth effort capped by a majority sale to Marlin Equity Partners in 2024. Prior to TIS, Chris was Chairman and CEO of Scivantage, a leading provider of enterprise wealth management and tax solutions to banks and brokerages. Scivantage was successfully exited in 2020 when it was acquired by Refinitiv (LSE: LSEG). From 2000 to 2020, Chris held various leadership roles at GAIN Capital (NYSE: GCAP), a global leader in online retail trading, including Chief Operating Officer, Board Director, and Risk Committee Chair. GAIN was acquired by StoneX (NASDAQ: SNEX) in 2020. Early in his career, Chris held the position of Chief Operating Officer of FNX Limited, a provider of trading and risk management solutions to money center banks. FNX was successfully exited and ultimately acquired by SunGard/FIS (NYSE: FIS). M33 Growth is a venture and growth-stage investment firm that partners with founders and CEOs who have successfully bootstrapped their companies to strong growth and are positioned to rapidly scale their companies and break through as market leaders. With deep experience fueling sales and marketing engines, driving acquisitions, and building value through new product development, M33 Growth seeks to propel portfolio companies to succeed in their markets. Founded by veterans of renowned investment firms with considerable operational experience, the Boston-based firm seeks to invest in companies in the software, healthcare, and services sectors throughout North America. Learn more at www.m33growth.com Ashley Cianci, PerformLine, 1 9198898940, [email protected], performline.com SOURCE PerformLine

PerformLine
Sep 19th, 2025
Compliance Superhero: Leon Hoppe

This month, PerformLine Inc. is highlighting Leon Hoppe, who heads up Digital Marketing at WebSeeds & KickAds Brand Marketing.

Cision
Apr 9th, 2025
PerformLine Expands Compliance Rulebooks to Keep Pace with Evolving Market Tactics

To boost accuracy and broaden monitoring coverage, PerformLine has rolled out a major update to its compliance rulebooks.

PerformLine
Mar 27th, 2025
Compliance Superhero: Ryan Bowling

PerformLine Inc. has got nine locations and recently expanded into the Kansas City market.

ROI-NJ
Nov 19th, 2024
Performline Appoints Kristie Goodgion As Chief Financial Officer

Kristei Goodgion, CFO, PerformLine. PerformLine, a Morristown-based marketing compliance platform, announced the appointment of Kristie Goodgion as chief financial officer. Goodgion, a highly accomplished finance executive with more than 20 years of leadership experience, joins PerformLine to guide the SaaS company’s financial strategy as it continues on a path of accelerated growth. Goodgion brings extensive expertise in strategic planning, risk management, MA, and scaling growth-oriented public and private equity-backed companies. Known for her collaborative and dynamic leadership approach, Goodgion’s contributions will be essential in driving PerformLine’s financial performance as enterprises from regulated industries like financial services and tech continue to choose PerformLine for its category-defining marketing compliance technology

INACTIVE