Supplier Assurance Executive

Job Title: Supplier Assurance Executive

Location: Leicester or Bexhill (Hybrid)

 

Welcome to Hastings Direct
 

We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and know that our continued success will rely on the contribution of our talented colleagues. 
 

We provide insurance for over four million customers, but we know there’s even bigger opportunity out there. The fact you’re now reading this job advert means we’ve tempted you to find out more about #lifeatHD – we really hope you like what you see, and you’ll join us to share in the success of the exciting chapter that lies ahead.  
 

We understand some people may not apply for jobs unless they feel they tick every box. If you’re excited about joining us and think you have some of what we’re looking for, even if you’re not 100% sure we would love to hear from you. 

Role overview   

As our Supplier Assurance Executive within our Home Claims team, you’ll be supporting all aspects of supply chain management, ensuring the delivery of great customer and business outcomes from our partners and suppliers.

There will be a specific focus on the quality and control of all services provided by suppliers, driving strong visibility and assurance of all activities and driving continuous improvement across customer and business outcomes.

Job details – you’ll need to have demonstrable experience in: 
 

• Identifying relevant assurance measures and corresponding evidence of supplier adherence to all regulatory, legal, contract and conduct requirements

• Working with the Supplier Relationship Managers to agree these with suppliers including any contract enhancements

• Reviewing supplier assurance MI and evidence to assess adherence levels, providing regular departmental and business analysis, feedback and reporting

• Working with the Supplier Relationship Managers to agree any controls and assurance strengthening actions with suppliers, with plans detailing agreed actions, owners and delivery dates

• Tracking all actions through to delivery and working with the Supplier team to ensure all supplier risks and controls are updated on the central system to reflect any assurance outputs

• Organising, coordinating and attending supplier forums, events and meetings as needed and acting as a general SME for internal stakeholders for all matters relating to the assurance of Home Claims partners and suppliers

• Working with the wider team and/or suppliers to implement enhanced customer vulnerability support measures, MI and reporting across the supply chain, for strong end to end customer support

Essential skills/experience: 
 

• Experience within an assurance environment - this should be directly with suppliers or a supply chain within insurance

• Strong analytical ability - able to demonstrate experience of working with MI and able to communicate this confidently to stakeholders at all levels (both internally and externally)

• Strong knowledge of financial services and CDM/H&S regulatory and conduct requirements and an understanding of customers in vulnerable circumstances

The Interview Process

Our interview process involves the below:   

• Recruiter screening call

• 1st stage interview with hiring leader

• 2nd stage interview with another member of the wider team

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website.  

Benefits: In addition to a competitive salary you will also receive… 

Flexible working – we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail 

Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus 

Financial wellbeing – as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award winning package which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support 

Mental wellbeing programme – we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs 

There's more! – 25 days annual leave + bank holidays, with the option to buy or sell one of your  weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more …. 

Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve. 

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Job posting end date: