Full-Time

Global Mobility Specialist

Posted on 6/18/2024

Deel

Deel

1,001-5,000 employees

Global HR platform for hiring and payroll

Senior

United Kingdom

Required Skills
Sales
Communications
Marketing
Customer Service
Requirements
  • 5+ years of experience working as paralegal and/or global mobility specialist focused on immigration managing high volumes of casework
  • Experience working in a Consultant/Specialist/Analyst role
  • Experience with serving clients directly
  • Experience with project management for mobility/immigration programs
  • Start-up experience and mindset
  • Zero to one skills
  • Full working knowledge of EMEA immigration in two or more locations
  • Ability to interpret, translate, and communicate complex immigration concepts, processes, and policies to various stakeholders
  • Ability to recognize the most important priority and find solutions under pressure
  • Excellent verbal and written English communication skills (fluency in any other language is a plus)
Responsibilities
  • Liaise with government officials as needed as well as maintain a forward-looking solutions mindset and approach
  • Manage vendor relationships
  • Responsible for building and updating the knowledge base for new countries and products as well as training the stakeholders
  • Mentoring junior members on processes, system and tools
  • Engage with main internal stakeholders Marketing, Sales, and Product to feedback and identify opportunities to improve client experience as well as alignment for the launch of new countries and products
  • Be the immigration expert in laws and compliance for local mobility requirements
  • Manage clients by driving the solution and guiding the stakeholders towards defined business outcomes as well as client satisfaction
  • Acting as an owner for cross team collaboration by driving actions as well as offering insights
  • Deal directly with clients on escalations, complex matters, and high-priority cases in a timely, positive, and proactive manner
  • Manage cases on a routine basis and ensure excellent at customer service
  • Enable customer centric immigration improvements
  • Coordinate cross-team strategic projects around compliance, enablement, relationship management
  • Lead build out of government relations program and premium/recognized sponsor applications/programs
  • Strategic account support for special projects and/or clients
  • Support team with expansion to new countries/services/opportunities as well as drive pilots in new markets
  • Drive special projects related to cross-team efforts
  • Partner closely with leadership to map, identify and implement key metrics as well and support the team with their revenue targets reporting supporting the success of the programs

Deel is an all-in-one HR platform that simplifies global team management, offering solutions for global hiring, HR, and payroll in one system. It enables businesses to hire contractors and employees worldwide, streamline HR processes, and consolidate payroll, while ensuring compliance.

Company Stage

Series D

Total Funding

$679.1M

Headquarters

San Francisco, California

Founded

2019

Growth & Insights
Headcount

6 month growth

0%

1 year growth

4%

2 year growth

153%