Full-Time

Medical Assistant

Posted on 4/18/2026

Beth Israel Lahey Health

Beth Israel Lahey Health

10,001+ employees

Integrated health system delivering care, education

Compensation Overview

$21 - $28.26/hr

+ Shift Differential + Call Pay + Premium Pay + Overtime Pay

Dedham, MA, USA

In Person

Category
Medical, Clinical & Veterinary (1)
Requirements
  • High School graduate or equivalent
  • 1-3 years of experience
Responsibilities
  • Escorts patients to exam rooms and provides direct patient care.
  • Prepares patient exam rooms to ensure they are ready for patients and doctors. Keeps the exam rooms stocked with supplies needed to perform patient assessments. Responsible for keeping exam rooms clean and compliant with regulatory standards.
  • Performs diagnostic testing which may include but is not limited to, urine collection, phlebotomy, EKG, etc., as ordered.
  • Records vital signs and assists Physician with patient exams. Enters all data into electronic health record.
  • Complies with all Managed Care and Quality requirements (required vitals, e-prescribing, etc).
  • Reports all pertinent observations to Physician, Office Manager, Director, or other health team member.
  • Coordinates surgical bookings, ancillary testing, prior authorizations and consultations as necessary.
  • Follows up with patients on test results, rx refills, and assists with patient education
  • Functions as a liaison between the patient and their family and the health care team.
  • Performs other related duties as required. Supports front desk duties as needed (mail, fax inbox, phones, check in, co-pay collection, etc.)
Desired Qualifications
  • Medical Assistant Certification
  • HeartSaver or BLS Certification from the American Heart Association (preferred) or American Red Cross
Beth Israel Lahey Health

Beth Israel Lahey Health

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Beth Israel Lahey Health is an integrated health system that coordinates care across hospitals, clinics, and other care settings to keep patients connected wherever they are. Its services come from doctors, nurses, technicians, social workers, and educators who work together, guided by medical research and education. The system operates by linking hospitals, primary and specialty care, and support services so patients receive seamless care with access to resources like research-informed treatment and training for staff. Unlike standalone hospitals or fragmented care providers, it combines multiple facilities and care teams into a single network to improve consistency and efficiency. The overarching goal is to improve patient outcomes and experience by delivering high-quality, coordinated care through research-backed practices and continuous education for its workforce.

Company Size

10,001+

Company Stage

N/A

Total Funding

N/A

Headquarters

Cambridge, Massachusetts

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • 74% of physicians reduce after-hours work, cutting burnout and turnover costs.
  • 82% experience reduced cognitive load, boosting clinical outcomes and satisfaction.
  • Heidi's scale supports 2 million weekly consults in 110 languages globally.

What critics are saying

  • Heidi rollout displaces internal transcription staff, forcing layoffs in 3-6 months.
  • Competitors like Mass General Brigham adopt Heidi, eroding BILH retention in 12 months.
  • OCR scrutiny on AI hallucinations triggers HIPAA fines and tool decommissioning in 12-24 months.

What makes Beth Israel Lahey Health unique

  • BILH rolls out Heidi's ambient AI scribing to 6,000 providers across 14 hospitals.
  • Heidi achieves 89% satisfaction in note quality and 88% accuracy on complex terms.
  • 90% of trial physicians report more eye contact and presence with patients.

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Benefits

Mental Health Support

INACTIVE