Configuration Technician

The primary function of the Configuration Technician is to configure and image laptop, desktop, and server systems. 

This role has responsibilities that include working with secure hardware provided by a government contractor; therefore, U.S. citizenship is required. 

This is an entry-level, on-site position in Plano, TX. Work hours are M-F, 8:00a - 5:00p. Our benefits for full-time employees include Medical, Dental and Vision insurance, 401k with company match and PTO. 

Duties and Responsibilities:

• Install operating systems and software packages on a variety of computer systems.
• Conduct software imaging for both new and repurposed desktops and laptops.
• Deploy system images using a range of imaging packages for optimal performance.
• Skillfully integrate hardware components onto laptop, desktop, and server systems.
• Identify and resolve issues with laptops and desktops that are non-operational upon receipt.
• Thoroughly assess and diagnose various returned computers and peripherals.
• Execute post-imaging tasks, including system renaming and domain joining, with precision.
• Maintain a commitment to following imaging procedures meticulously for consistent results.
• Generate asset tags and securely affix them to hardware systems for effective asset management.
• Efficiently unpack and set up materials to initiate the configuration process.
• Thoroughly examine received materials, verify part numbers, and address discrepancies promptly.
• Conduct daily quality control assessments to ensure accuracy and reliability in orders.
• Uphold a clean and organized shared work area to enhance efficiency and workplace safety.

• Minimum of 1 year of relevant experience.
• Proficient in computer operating systems.
• Strong ability to document and automate software installations.
• Excellent attention to detail.
• Exceptional work ethic.
• Team-oriented with strong multitasking abilities.
• Dependable and reliable.
• Excellent communication skills.
• Dell Laptop & desktop repair certification is a plus.
• A+ and N+ certification is advantageous.
• Physical ability to lift 50 lbs and work on feet for the entire shift.
• US citizenship is required for this position.

About Future Tech Enterprise, Inc.
Future Tech Enterprise, Inc. is a recognized leader in delivering enterprise IT solutions and services to commercial, federal, and global clients. We are proud partners with technology innovators such as Dell Technologies, NVIDIA, Dell, Cisco, and others, helping our customers transform operations and drive digital modernization.

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Employment decisions at Future Tech Enterprise, Inc. will be based on merit, qualifications, and abilities. Future Tech Enterprise, Inc. does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.