Operations Analyst
Card Services
Posted on 3/9/2023
Bankers Healthcare Group

1,001-5,000 employees

Financing for licensed healthcare professionals
Company Overview
Bankers Healthcare Group is focused on providing innovative financial solutions.
Experience Level
Desired Skills
Operations & Logistics
  • 3-5 years of proven experience in a professional environment
  • Experience with credit card products is preferred
  • 2+ years of quality assurance experience
  • Excellent communication skills
  • Project support/management experience desired
  • Experience working in a cross functional environment a plus
  • Proficient in MS Office tools
  • All Remote employees at BHG Financial are required to work within the United States of America
  • Experienced professional role providing specialized guidance/ assistance to function supported
  • Executes quality improvement reviews of core business activities in accordance with the quality plan
  • Uses sound analytical skills and possesses product, business and technical expertise to execute assigned quality review
  • Independently executes assigned quality review and demonstrates ability to identify trends and has sound project management skills
  • Works with team and shares challenges and learnings from quality review, and also provides inputs for automation and simplification
  • Provides subject matter expertise and/or input to projects/initiatives as a representative for area of specialization, and where necessary participate in identifying, designing and testing solutions and supporting implementation activities
  • Develops and delivers presentations/communications to management or broader audience
  • Adheres to internal policies/procedures and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying potential opportunities to improve operational efficiencies
  • Identifies variances and contribute to the analysis, due diligence and implementation of initiatives and/or business operations within defined area of responsibility
  • Supports development and/or/implementation of standards, policies, procedures, and solutions that mitigate risk and maximize availability of service, efficiency and effectiveness