Duties and Responsibilities

• Collaborates with functional owners to understand business needs and implement applications using the industry best practices.
• Carries out project coordination activities and acts as a liaison between the technical team and functional owners of the enterprise.
• Plans and manages small to large project initiatives to ensure goals and objectives are accomplished within the prescribed timeframe.
• Determines appropriate application solutions to business requirements and develops detailed design specifications that include appropriate input from developers and process owners.
• Participates in and contributes to all phases of system development, including requirements gathering, design, development, configuration, testing, deployment, and maintenance.
• Works with end-users, troubleshoots issues, provides ongoing production support, and collaborates with database administrators and programmers to apply patches.

Required Education, Knowledge, Skills, and Abilities

• Bachelor’s Degree in Information Systems, Computer Science, or a related discipline.
• Four (4) + years of experience working as a business systems analyst using JD Edwards.
• Strong knowledge of accounting functionalities, including AR, AP, GL, fixed assets.
• Fair knowledge of supply chain, order fulfillment, customer service, inventory, and warehouse management.
• Well-versed in configuration change management in a complex ERP environment.
• Ability to work well with team members in a collaborative fashion, fostering learning and knowledge sharing to complete projects, and equally able to work independently with limited supervision and project oversight.
• Experience working with complex global organizations, satisfying the needs of diverse users, and meeting competing and sometimes conflicting priorities.

Desired Skills

• Experienced user of standard desktop applications such as MS Excel, MS Word, PowerPoint, email applications (Outlook, G-mail), various browsers (Edge, Chrome).
• Solid communication skills. Be able to present a knowledgeable and confident presence when communicating with clients and colleagues.
• Desired: Bilingual, preferably Italian and/or Spanish
• Desired: Light experience with international companies and related knowledge of tax localizations.
• Desired: Experience in Service Desk functions such as Service Desk, analysis & resolution.
• Useful: Other ERP experience (Oracle SaaS, Oracle E-biz or others) in a financials capacity.
 
Working Conditions:
• Occasional travel is required.