Full-Time

Security Concierge

Deadline 8/27/27
Harvard Companies

Harvard Companies

Commercial facilities services

Compensation Overview

$24/hr

Boston, MA, USA

In Person

Category
Security & Protective Services (1)
Required Skills
Customer Service
Requirements
  • A minimum High School Diploma, GED, or equivalent is required.
  • Reliable means of communication and transportation are required.
  • Strong interpersonal communication skills and a neat, professional appearance are required.
  • Ability to write routine correspondence, including log entries and incident reports, is required.
Responsibilities
  • Provide concierge services.
  • Maintain a professional demeanor while aiding customers, employees, visitors, and guests.
  • Maintain a visible presence in the assigned facility or building.
  • Monitor the environment and detect suspicious or unsafe activity.
  • Become familiar with incoming and outgoing traffic and know the customers, tenants, visitors, and guests.
  • Greet customers, visitors, staff, tenants, and guests professionally at all times.
  • Answer all phones professionally.
  • Permit authorized persons to enter the property and monitor entrances and exits.
  • Know the facility or building policies and procedures and enforce them within the limits of the position.
  • Perform required patrols of designated areas on foot or in a vehicle.
  • Observe departing personnel to protect against theft of company property and ensure authorized property removal complies with customer requirements.
  • Follow established emergency action plans and procedures.
  • Monitor alarms and systems.
  • Prepare reports on accidents, incidents, and suspicious activities as directed.
Desired Qualifications
  • Previous contract security, law enforcement, military, or customer service experience is helpful.

Harvard Companies is a facilities-services group providing commercial cleaning and related building support. The organization delivers janitorial, maintenance, security, and facility programs through operating units including Harvard Maintenance and affiliated services. It serves commercial property owners, corporate facilities, education, healthcare, and other large-site clients. Its operating model centers on onsite service teams supported by regional management, training, quality systems, safety, workforce operations, and corporate services. Teams work across cleaning, maintenance, security, supervision, training, safety, account management, and operations. Teams support coordinated daily delivery.

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