Digital Energy Specialist
Posted on 5/2/2023
Remote • United Kingdom
Experience Level
Desired Skills
Customer Service
  • A passion to join a rapidly growing energy company which is revolutionising the industry that it operates in
  • To be comfortable chatting with customers online or via phone
  • At least 1-2 years of customer service experience - we want to know you're comfortable talking to people!
  • To be tech savvy and have an interest in new technologies. Independent learner and enjoys learning new things
  • To be an excellent writer, and can support your work with helpful screenshots or videos. We use a mixture of great tools including Slack, Intercom, Kraken and email, and meetings via Google Hangout
  • You will provide flexible customer support via our cloud based platforms which is vital in our rapidly growing business
  • You will be home based with flexible hours whilst being part of a supportive and inspiring team
  • To support the wider business when necessary, by answering customer queries via Telephone
Octopus Energy

501-1,000 employees

Cloud-based renewable energy service
Company Overview
Octopus Energy is on a mission to transform energy globally, faster and cheaper than anyone imagined. They are are relentless in driving the smart grid technologies that'll deliver cheaper green electricity to fuel our homes, businesses, cars and heating.