Gift in Kind Coordinator

Posted on 9/15/2023

1,001-5,000 employees

Christian humanitarian organization

Company Overview

World Relief is a global Christian humanitarian organization whose mission is to empower the local church to serve the most vulnerable. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for over 75 years, across 100 countries, World Relief has partnered with local churches and communities to develop sustainable, locally-driven solutions to some of our world’s greatest problems.

Locations

Sacramento, CA, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Customer Service

Sales

Communications

CategoriesNew

Sales & Account Management

Customer Success & Support

Requirements

Proven history of success in solicitation of in-kind donations
Prior experience in the non-profit sector and using a donor/customer tracking system is preferred
Ability to work effectively and sensitively with people of diverse cultural and religious background
Relational skills, interact well with participants, volunteers, and team members, creating a welcoming and interactive space for all involved
Strong relationship management, sales, and negotiation skills
Good communication, customer service and organizational skills
Strong attention to detail with record keeping
Experience working in multicultural settings required
Ability to multi-task, improvise, schedule and adapt along with changing circumstances
Self-motivated worker with the ability to demonstrate initiative and work well as part of a team
Flexibility in schedule and ability to coordinate and prioritize multiple tasks
Intermediate computer knowledge, including MS Office and the ability to learn new programs (previous experience with databases desired)
Proficiency in one or more common participant languages is highly desirable
Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Bachelor's degree preferred
1-2 years prior experience with in-kind and donation solicitation; or experience in fundraising, development, or sales
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
Current driver's license, and clean driving record required
Authorization to legally work in the US
While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations
The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds
Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information
The employee frequently is required to sit, reach with hands and arms, talk and hear

Responsibilities

Assist with the solicitation and general management of all in-kind donations
Solicit donations from corporations, foundations, community and church partners
Work with leadership and development team to identify program needs and focus on in-kind funding opportunities to address those priority needs
Field inquiries from the public regarding potential in-kind donations
Schedule donation pickups and drop-offs
As donation pickups and drop-offs are coordinated, schedule appropriate staff, interns, and to complete if necessary
Collaborate with the Resettlement team to ensure
Collaborate with the Matching Grant team to ensure in-kind requirements are being met and tracked in the appropriate WR databases
Oversee automobile donations and ensure appropriate paperwork and DMV requirements are completed
Communicate with Resettlement Team about any items that should be purchased that we don't have from donations, in compliance with Cooperative Agreement
Maintain accurate records and inventory for in-kind donations
Participate in meetings with Community Engagement and Resettlement departments to discuss upcoming arrivals, GIK issues & brainstorm opportunities
Collaborate with the Warehouse team to conduct inventory of the warehouse and track items
As donations arrive, input them into the Dynamics and Boxstorm
Develop and manage in-kind outreach letters, donor correspondence, proposals, and reports
Discover opportunities to receive and sell items from the WRS warehouse to increase cash GIK
Update donation request forms, donations website page, etc
Provide progress reports regarding donations to manager
Other related tasks as assigned
General office setting. World Relief also offers hybrid and remote schedules for limited positions
Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required
Year-end archiving activities involve repeated lifting and bending
Physical, emotional and intellectual demands
Equipment used: Employee computer (desktop or laptop), printer, and copier
All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review

ORGANIZATION SUMMARY:

World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.

In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.

World Relief seeks a Gift In Kind (GIK) Coordinator to solicit and manage in kind donations and donor communications to support the work of World Relief Sacramento. This position supports the outreach mission of World Relief by creating meaningful experiences for donors and volunteers to welcome and support newly arriving refugees.

Responsibilities

Assist with the solicitation and general management of all in-kind donations
Solicit donations from corporations, foundations, community and church partners
Work with leadership and development team to identify program needs and focus on in-kind funding opportunities to address those priority needs
Field inquiries from the public regarding potential in-kind donations
Schedule donation pickups and drop-offs
As donation pickups and drop-offs are coordinated, schedule appropriate staff, interns, and to complete if necessary
Collaborate with the Resettlement team to ensure
Collaborate with the Matching Grant team to ensure in-kind requirements are being met and tracked in the appropriate WR databases
Oversee automobile donations and ensure appropriate paperwork and DMV requirements are completed
Communicate with Resettlement Team about any items that should be purchased that we don’t have from donations, in compliance with Cooperative Agreement
Maintain accurate records and inventory for in-kind donations
Participate in meetings with Community Engagement and Resettlement departments to discuss upcoming arrivals, GIK issues & brainstorm opportunities
Collaborate with the Warehouse team to conduct inventory of the warehouse and track items
As donations arrive, input them into the Dynamics and Boxstorm
Develop and manage in-kind outreach letters, donor correspondence, proposals, and reports
Discover opportunities to receive and sell items from the WRS warehouse to increase cash GIK
Update donation request forms, donations website page, etc.
Provide progress reports regarding donations to manager
Other related tasks as assigned

Knowledge, Skills, Abilities

Proven history of success in solicitation of in-kind donations
Prior experience in the non-profit sector and using a donor/customer tracking system is preferred
Ability to work effectively and sensitively with people of diverse cultural and religious background
Relational skills, interact well with participants, volunteers, and team members, creating a welcoming and interactive space for all involved
Strong relationship management, sales, and negotiation skills
Good communication, customer service and organizational skills
Strong attention to detail with record keeping
Experience working in multicultural settings required
Ability to multi-task, improvise, schedule and adapt along with changing circumstances
Self-motivated worker with the ability to demonstrate initiative and work well as part of a team
Flexibility in schedule and ability to coordinate and prioritize multiple tasks
Intermediate computer knowledge, including MS Office and the ability to learn new programs (previous experience with databases desired)
Proficiency in one or more common participant languages is highly desirable

Requirements

Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Bachelor’s degree preferred
1-2 years prior experience with in-kind and donation solicitation; or experience in fundraising, development, or sales
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
Current driver’s license, and clean driving record required
Authorization to legally work in the US

World Relief contributes to monthly premiums:

-Medical

-Dental

Additional Benefits:

-Offer 16 Paid Holidays!

-Vision

-Paid Sick and Vacation Time

-Paid Parental Leave (12 weeks for qualified employees)

-FSAs: Medical & Dependent Care, & Commuter Funding

-Supplemental Life Insurance (employee, spouse, and children)

-Critical Illness, Hospital Indemnity, and Accident insurance policies

World Relief pays 100% for eligible employees:

-Group Term Life (employee, spouse, and children)

-Long Term & Short-term Disability

-Accidental Death and Dismemberment (AD&D)

-Long Distance Travel Insurance

-Employee Assistance Program (EAP)

World Relief - Retirement:

-401K & Roth

-WR matches up to 4%, then an additional quarter percent up to 10%

-Eligibility: Full Time is eligible after 3 months of employment. Part time is eligible after 1000 hours in a year.

World Relief Discounts (Immediately Eligible):

-Verizon

-Pet Insurance through Nationwide

-Home and Auto insurance through Liberty Mutual

-Working Advantage Discount Program

World Relief is honored to be recognized with the Cigna Healthy Workforce Designation, Silver Level for meeting or exceeding the core components of our well-being program including leadership and culture, program foundations, program execution, and whole person health.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations

·The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds.

·Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information.

·The employee frequently is required to sit, reach with hands and arms, talk and hear.

WORK ENVIRONMENT:

·General office setting. World Relief also offers hybrid and remote schedules for limited positions.

·Great lengths of time working on computer, reading from computer screen, entering information, standing at copier or fax machine, and some time on the phone or in virtual meetings may be required.

·Year-end archiving activities involve repeated lifting and bending.

·Physical, emotional and intellectual demands

·Equipment used: Employee computer (desktop or laptop), printer, and copier.

·All of the above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements. Individuals may be required to perform any other job-related instructions as requested by their supervisor, subject to reasonable accommodation. This position description is not all-inclusive and is always under review.

We are proud to be an EEO/AA employer M/F/D/V.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.

Legal Background in the United States

World Relief is both an equal opportunity employer and a faith-based religious organization. World Relief strictly prohibits and does not tolerate unlawful discrimination against employees on the basis of person’s race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law, which does not conflict with the protections afforded World Relief as a faith-based employer.

In addition, physical or mental limitations will not be a factor in the application of World Relief’s employment policies or employee practices, except for those situations in which occupational requirement make consideration of such factors necessary.

Pursuant to the Civil Rights Act of 1964, Section 702 (42 U.S.C. 2000e 1(a) World Relief has the right to, and does, hire only candidates who agree with World Relief’s Statement of Faith.