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Full-Time

Head of Voice

Social Media

Posted on 6/27/2024

Ledger

Ledger

501-1,000 employees

Hardware wallets securing cryptocurrencies

Hardware
Fintech
Cybersecurity
Crypto & Web3
AI & Machine Learning

Senior, Expert

New York, NY, USA

Category
General Marketing
Growth & Marketing
Required Skills
Social Media
Marketing
Data Analysis
Requirements
  • 5+ years experience in developing and implementing voice strategies for brands, with a focus on social media platforms and a keen interest in the crypto space
  • Strong understanding of the social media landscape and emerging trends, particularly within the crypto community
  • Experience in content planning, social listening, and analytics, with the ability to derive actionable insights and adapt strategies accordingly
  • Expertise in social listening and analytics tools (e.g., Sprout Social, Hootsuite, Brandwatch)
  • Demonstrated leadership skills, with experience managing teams and driving results in a fast-paced environment, including scaling efforts to meet growing demand
  • Curiosity and passion for the crypto space, with a willingness to learn and engage with crypto communities across social media platforms
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels
  • Proactive mindset with a 'can-do' spirit, able to anticipate challenges and take initiative to address them
  • Ability to work under pressure and navigate ambiguity with a calm and composed demeanor
  • Proficiency in setting OKRs and tracking KPIs, with a strong attention to detail and analytical mindset
Responsibilities
  • Develop and implement the brand's voice strategy across all touch points, ensuring consistency and alignment with brand values and objectives
  • Lead the social media strategy across platforms including Twitter, LinkedIn, TikTok, Instagram, etc., with a focus on driving engagement and brand awareness/growth
  • Manage a team of community managers and studio managers, providing leadership, guidance, and support, with a focus on scaling efforts to meet growing demand
  • Oversee the crafting of monthly content plans to support the brand's voice strategy, leveraging insights from social listening and analytics, with a specific focus on crypto-related content
  • Leverage knowledge and curiosity about the crypto space to integrate relevant content and engage with crypto communities across social media platforms
  • Collaborate effectively with cross-functional teams to ensure alignment and integration of voice strategy across all brand initiatives, including product launches and marketing campaigns
  • Work closely with key senior leadership profiles, understanding their challenges and proactively developing solutions to address them, fostering a culture of creativity and collaboration
  • Design and implement processes for all content production streams, including video projects and podcasts, ensuring efficient workflows and high-quality output
  • Stay updated on industry trends and best practices related to voice strategy, social media, and the crypto space, incorporating relevant insights into our approach
  • Set OKRs (Objectives and Key Results) and track KPIs (Key Performance Indicators) meticulously, providing monthly reports to senior leadership.

Ledger specializes in providing secure hardware wallets like the Ledger Stax, Nano S Plus, and Nano X, which are integral to safely managing a broad array of cryptocurrencies. The inclusion of a Secure Element and a proprietary operating system highlights the company’s commitment to preserving the highest security standards. This environment not only fosters technical excellence but also positions the firm as a leader in the cryptocurrency security sector, making it a prime workplace for individuals eager to impact the rapidly evolving crypto landscape.

Company Stage

Series C

Total Funding

$577M

Headquarters

Paris, France

Founded

2014

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-4%

2 year growth

-7%
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Simplify's Take

What believers are saying

  • Ledger's upcoming iPod-inspired crypto wallet launch could capture significant market interest and drive sales.
  • The company's involvement in high-profile funding rounds and strategic raises, such as Baanx's $20 million Series A, positions it as a key player in the blockchain investment landscape.
  • Ledger's collaboration with MoonPay and PayPal could lead to increased user adoption and integration of their hardware wallets in mainstream financial services.

What critics are saying

  • Delays in product launches, as seen with the iPod-inspired crypto wallet, could impact customer trust and market competitiveness.
  • The regulatory environment for digital assets remains uncertain, posing potential legal and operational challenges for Ledger and its investments.

What makes Ledger unique

  • Ledger's focus on secure crypto hardware wallets sets it apart in the digital asset space, providing a tangible security solution in a predominantly software-driven market.
  • Their strategic investments in diverse blockchain and Web3 startups, such as BOB and Baanx, demonstrate a commitment to fostering innovation and expanding their ecosystem.
  • Ledger's partnerships with major players like MoonPay and PayPal enhance their service offerings, making crypto transactions more accessible and streamlined for users.
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