What You’ll Be Responsible For:

• Assist clients and work directly with the underwriter and insured throughout the application, renewal and enrollment process.
• Develop materials for client proposals, presentations, and certificates of insurance.
• Work with insurance brokers and account managers to service clients joining Newfront.
• Draft renewal materials and assist with the coordination of renewal meetings.
• Process certificates of insurance.
• Handle general client service requests.
• Provide additional administrative support to the service teams for new and existing clients.
• Leverage proprietary technology on a daily basis to improve our service offering.
• Perform other duties and special projects as assigned.

Qualifications:

• Aviation insurance experience is required.
• Minimum of 3 years of insurance brokerage experience.
• Excellent communication skills: written, public speaking and presentation preparation. 
• Excellent customer service skills, professionalism and tact. 
• Ability to be resourceful, take initiative, solve problems and offer solutions. 
• Works well with others in a fast-paced environment and be responsive to co-workers and colleagues. 
• Ability to train, delegate, provide oversight and give feedback.
• Adaptability and flexibility to respond to client and team needs.
• Strong time management skills.
• Proficient knowledge and use of Microsoft Office.
• Ability to learn and adopt new technology systems and software applications.
• Strong organizational skills and attention to detail; ability to screen details and identify potential discrepancies.
• Ability to review internal/external deliverables to ensure accuracy.
• Project maintenance skills.
• Basic accounting knowledge.

Preferred Knowledge, Skills and Abilities:

• Underwriter and/or carrier experience a plus.

Required Certificates, Licenses, Registration:

• Property and Casualty Insurance license required.