Full-Time

Senior Business Systems Analyst

Updated on 7/12/2025

Harness

Harness

1,001-5,000 employees

Intelligent software delivery and cloud cost management

Compensation Overview

$109k - $158k/yr

+ Equity + Benefits

Boston, MA, USA + 2 more

More locations: San Francisco, CA, USA | New York, NY, USA

In Person

Candidates can work from San Francisco, CA; Boston, MA; or New York City, NY.

Category
📈Business & Strategy (3)
, ,
Required Skills
Tableau
Salesforce
Data Analysis
Requirements
  • 5-8 years of experience in business systems analysis, RevOps, Sales Operations, or other similar roles within a B2B SaaS organization.
  • Proficiency with CRM systems (Salesforce), and related GTM applications (Outreach, Clari, People.ai, Impartner, Chorus, and enrichment tooling)
  • Strong understanding of system integrations and data workflows (e.g., APIs, middleware, ETL processes).
  • Excellent analytical and problem-solving skills with a data-driven mindset.
  • Strong communication and stakeholder management skills, with the ability to translate business needs into technical requirements.
Responsibilities
  • Partner with GTM teams to analyze business processes and system needs.
  • Manage and optimize key business applications, such Salesforce, Tableau, Outreach, Clari, People.ai, and more.
  • Gather requirements, design solutions, and implement system enhancements to improve efficiency and scalability.
  • Develop and maintain system integrations between platforms
  • Automate workflows to reduce manual effort and enhance data integrity.
  • Conduct data analysis and generate reports to provide insights into system usage and business performance.
  • Ensure data accuracy, governance, and compliance across business systems.
  • Train end users and create documentation to support adoption and best practices.
  • Stay up-to-date on industry trends and emerging technologies to recommend improvements
Desired Qualifications
  • Experience with process automation tools (e.g., Zapier, Workato) is a plus.
  • Experience with SQL, reporting tools, or data visualization software (e.g. Tableau) is a plus.

Harness offers intelligent software delivery and cloud cost management solutions, focusing on automating the Continuous Integration and Continuous Delivery (CI/CD) process. Its platform helps businesses streamline the software development lifecycle, from code integration to deployment and monitoring. A standout feature is the Cloud Cost Management tool, which detects and stops cost anomalies in real-time, helping companies manage their cloud spending effectively. Harness operates on a subscription-based model and aims to assist a wide range of clients, from large enterprises to startups, in accelerating their software delivery while maintaining quality and reliability.

Company Size

1,001-5,000

Company Stage

Debt Financing

Total Funding

$605M

Headquarters

San Francisco, California

Founded

2017

Simplify Jobs

Simplify's Take

What believers are saying

  • The merger with Traceable enhances Harness's AI-native DevSecOps capabilities.
  • AI Test Automation reduces software testing time and complexity, accelerating delivery.
  • Recognition as a Leader in DevOps Platforms validates Harness's strategic direction.

What critics are saying

  • Integration challenges may arise from the merger with Traceable, affecting operations.
  • 'Vibe coding' trends could disrupt demand for traditional CI/CD solutions.
  • Cultural differences from Rig.dev acquisition may pose operational integration challenges.

What makes Harness unique

  • Harness integrates AI into every stage of the software development lifecycle.
  • The platform offers a unique Cloud Cost Management solution for real-time cost optimization.
  • Harness provides a self-managed enterprise edition for Kubernetes, offering infrastructure flexibility.

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Benefits

Competitive salary and early-stage stock options

Comprehensive healthcare benefits

Flexible Spending Account (FSA)

Flexible work schedule

Employee Assistance Program (EAP)

Paid Time Off & Parental Leave

Monthly, quarterly, & annual social and team building events

TGIF-Off program

Remote office stipend

Monthly internet reimbursement

Monthly Food & Beverage Reimbursement Program

Growth & Insights and Company News

Headcount

6 month growth

5%

1 year growth

5%

2 year growth

0%
The New Stack
Jun 25th, 2025
After 'Vibe Coding' Comes 'Vibe Testing' (Almost)

Harness launches AI Test Automation with "intent-based testing" that uses natural language prompts instead of brittle scripts, promising to solve the paradox of faster AI-powered coding but still slow software delivery.

DevOps Digest
Apr 24th, 2025
Harness Releases Cloud Web Application and API Protection (WAAP)

Harness launched its Cloud Web Application and API Protection (WAAP).

GeekWire
Mar 20th, 2025
Why Startups Should Pay Attention To ‘Vibe Coding’ — And Approach With Caution

GeekWire’s startup coverage documents the Pacific Northwest entrepreneurial scene. Sign up for our weekly startup newsletter , and check out the GeekWire funding tracker and venture capital directory .(BigStock Image)There’s a trendy new term going around startup circles that is sparking questions about how AI coding tools could change the way early stage tech companies are built.Andrej Karpathy, co-founder of OpenAI and a Stanford Ph.D., established the phrase “vibe coding” in a post on X last month. “There’s a new kind of coding I call ‘vibe coding,’ where you fully give in to the vibes, embrace exponentials, and forget that the code even exists,” he wrote.There are various interpretations of “vibe coding,” but the general idea revolves around using AI tools to write code using simple text instructions, with little human intervention and without full knowledge of what’s going on under the hood.“I’m building a project or webapp, but it’s not really coding — I just see stuff, say stuff, run stuff, and copy paste stuff, and it mostly works,” Karpathy wrote.Engineers debate whether this is an effective way to build software products, and what vibe coding is really all about.But perhaps the more important takeaway is the power of these tools and the impact on startups.Companies have been using generative AI to help with coding for several years now, but more advanced tools such as Cursor and Windsurf have supercharged the trend.“If you’re a startup and you’re not taking advantage of this, you better start experimenting, because this thing is here and it’s real,” said Kevin Leneway, a longtime Seattle-area software engineer. “It’s not magic, but it is very valuable.”Leaner and cheaperLeneway, a former startup CTO and developer evangelist at Microsoft, has spent the past year building an AI coding assistant and more recently published videos detailing his experience with Cursor.Part of Leneway’s current job at Pioneer Square Labs is to help quickly build and test new startup ideas. And AI coding tools have been a key part of his workflow. He said he’s writing three times as much code.“This is one of those rare opportunities where there’s actually a very big advantage for startups because you can move so fast,” he said

PR Newswire
Mar 5th, 2025
Harness And Traceable Complete Merger, Creating World'S Most Advanced Ai-Native Devsecops Platform

SAN FRANCISCO, March 4, 2025 /PRNewswire/ -- Harness, the AI-Native Software Delivery Platform™ company, announced it has completed its merger with Traceable, the next-generation API Security Platform, effective March 4, 2025.By joining forces, Harness and Traceable are creating the most advanced AI-native DevSecOps platform, enabling software teams to seamlessly develop, deliver, and secure applications. The combined platform eliminates the need for separate security and software delivery solutions, integrating security directly into every stage of the development lifecycle.With the rise of AI-driven development and increasing security threats, enterprises need a unified approach that ensures applications are secure by design. This merger delivers on that need by combining Harness' expertise in software delivery with Traceable's leading API security capabilities, providing customers with a seamless, automated, and intelligent DevSecOps solution.For more information, please visit www.harness.io .About HarnessHarness is the leading AI-native platform for complete software delivery. It provides a simple, safe, and secure way for engineering and DevOps teams to release applications into production. Harness uses AI and machine learning to monitor the quality of deployments and automatically roll back failed ones, saving time and reducing the need for custom scripting and manual oversight, giving engineers their nights and weekends back. Harness customers like United Airlines, Citibank, and Choice Hotels, accelerate deployments by up to 75%, reduce infrastructure costs by up to 60%, and decrease lead time for changes by up to 90%

PR Newswire
Feb 15th, 2025
Harness Named A Leader In Devops Platforms By Independent Research Firm, Q2 2025 Evaluation

SAN FRANCISCO, June 2, 2025 /PRNewswire/ -- Harness , the AI DevOps Platform™ Company, today announced it has been named a Leader in The Forrester Wave™: DevOps Platforms, Q2 2025. Harness received the highest possible scores in the "AI Infusion", "Innovation", and "Vision" criteria.In its evaluation, Forrester noted that Harness has "a vision of AI throughout the SDLC, a focus on security, and cloud cost self-service tools [that] bring a strong mix of business value and developer experience.""For us, this recognition from Forrester is a major validation of the platform we've built and the strategy we're executing – one that infuses AI into every aspect of software delivery, to simplify and accelerate it for every engineering team," said Jyoti Bansal, CEO and co-founder of Harness. "Enterprises are under pressure to deliver software faster without compromising quality or security, and AI is the key to achieving that. Harness is uniquely positioned to meet the needs of every software engineering team."The Forrester Wave™ evaluates 11 of the most significant DevOps providers across 26 criteria, ranking them based on their current offering, strategy, and customer feedback. Harness received the highest scores possible across 14 criteria, including:Build Automation and CI: delivering fast, reliable build and deployment automation at scale, with advanced support for hybrid and multi-cloud environments.delivering fast, reliable build and deployment automation at scale, with advanced support for hybrid and multi-cloud environments. AI infusion: empowering developers, operators, and leaders with intelligent assistance for debugging, testing, release engineering, and governance.empowering developers, operators, and leaders with intelligent assistance for debugging, testing, release engineering, and governance