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Job Title:

ATS Support Specialist

Department:

Health System Shared Services | IT Supply Chain Systems

Job Description

System Monitoring and Support

Provide on-site support for health system automated systems such as JBT and Moxi robots.
Monitor the operation of vehicle fleets from desktops or mobile devices.
Check functions related to cart dispatch, washers, elevators, detent groups, and cart destinations.

Issue Identification and Resolution

Detect and address errors in vehicles, elevators, and cart washers.
Resolve issues like full detent groups, traffic backups, and network communication failures.

Environmental Oversight

Conduct rounds to ensure hallways and rooms are clean and orderly.
Dispatch carts as necessary to maintain operations.

Use of Technology:

Leverage dashboards and reports for system performance insights.
Track equipment issues with maintenance software (CMS).
Use Microsoft Teams and OneDrive for documentation, sharing information, and storing incident media (photos/videos).

*Hiring for multiple positions and shifts

Minimum Requirements
High school diploma and one year of experience with trouble shooting electrical, mechanical, or computer systems.

Additional Information:

Our Comprehensive Employee Benefits Include:

An array of retirement plan options, each with a generous employer contribution.
Affordable health insurance options, including dental, vision and prescription coverage that begin on day one.
Paid vacation and sick leave, including short and long-term disability and paid parental leave.
Get the most out of the Public Service Loan Forgiveness program.
And much more!

Location:

Rhodes Hall (0354)

Position Type:

Regular

Scheduled Hours:

Shift:

Varying Shifts

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions.

The Ohio State University is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law.

Applicants are encouraged to complete and submit the Equal Employment Identification form.