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Enterprise Account Manager
Posted on 9/9/2022
San Francisco, CA, USA
Experience Level
Desired Skills
  • 2+ years of experience in Account Management, SaaS sales, with at least half of that time spent:
  • In a quota-carrying role
  • Working with companies with 2,000+ employees
  • Drive, determination and accountability
  • Excellent product knowledge and ability to learn a feature-rich application
  • Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams
  • Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote
  • Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline
  • Excellent organizational skills and time management abilities
  • Proven ability to quickly get up to speed on new cloud apps and tools
  • A proven networker in your daily life
  • Up-to-date on digital trends, especially in the mobile, web and email space
  • Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus
  • Prior experience in a startup technology company a plus
  • Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K
  • Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities
  • Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities
  • Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing
  • Coordinate resources to drive feature exploration and adoption
  • Achieve quarterly upsell and renewals targets
  • Occasionally travel for onsite customer engagement, meeting with and selling to existing customers

501-1,000 employees

Customer engagement platform for marketing
Company Overview
Braze is committed to setting new standards in customer engagement. The company provides multi-channel marketing automations for companies to better engage with their customers.
  • Competitive compensation that includes equity
  • Generous time off policy to balance your work and life, including paid parental leave
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture
Company Core Values
  • Take Your Seat At The Table - Our community welcomes and respects your unique talents and perspective
  • Don't Ignore Smoke - We help each other notice issues before smoke turns to fire
  • Shape The Future - We believe in the positive trajectory of change
  • Embrace Curiosity - We are explorers of details and new horizons
  • Seek The Truth - We combine intelligence with humility to challenge our assumptions and ask thoughtful questions
  • Be A Human - Each of us contributes to the Braze culture through our individuality