Full-Time

Health Coach

Confirmed live in the last 24 hours

Diverge Health

Diverge Health

1-10 employees

Social Impact
Healthcare

Compensation Overview

$18 - $20Hourly

Junior, Mid

Detroit, MI, USA

Preference for candidates with residence or prior long-time residence in the Detroit community.

Category
Nursing & Allied Health Professionals
Medical, Clinical & Veterinary
Required Skills
Customer Service
Requirements
  • 2+ years' experience in customer service, community organizations, teaching or a related field.
  • Ability to speak fluently in Arabic
  • High School diploma or GED.
  • Residence, or prior long-time residence, in the Detroit community.
  • Must possess exceptional interpersonal and organizational skills.
  • Comfortable with technology including communication and documentation systems and tools. Willingness to learn new skills and technologies.
  • Ability to adapt and demonstrate resilience in a fast-paced, changing environment.
  • Works well independently and in teams. Must respect unique needs and diverse backgrounds of members of the community.
  • A demonstrated personal commitment to health, wellness and supporting others is preferred.
  • Prior experience using technology systems to engage and document customer interactions.
  • Bilingual preferred (English/Spanish, or English and the dominant language of the community where performing patient work).
Responsibilities
  • Reaching out to assigned patients via phone or in person.
  • Conducting one-on-one patient/coach sessions in patient homes, via phone, in their physician’s clinic or at a community setting.
  • Assist with patients who primarily speak Arabic to assess their needs and translate back to the team.
  • Working with a supervising Nurse Practitioner on patient case reviews, continuously learning ways to improve patient engagement and coaching outcomes.
  • Supporting patients by teaching and motivating them to reach their health goals.
  • Assisting patients with scheduling and attending their primary care visits.
  • Thoroughly documenting patient visits and interactions, as trained, in accordance with organizational and broader regulatory guidelines.
  • Leveraging active listening skills to pinpoint barriers/challenges and offer support to patients in overcoming challenges.
  • Teaching patients about their existing health benefits available through their health plan and the broader community and how to access those benefits (coaches will be trained on benefits prior to educating patients on them).
  • Communicating health complications and risks to NP (Nurse Practitioner) for review and triage as necessary across our care team.
  • Connecting eligible patients with community resources such as food banks, to support broader social needs in support of their overall health.

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
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Simplify's Take

What believers are saying

  • The lack of detailed information makes it difficult to assess potential upsides for working at Diverge Health.

What critics are saying

  • The absence of company details and recent news articles presents a risk of uncertainty and lack of transparency for potential employees.

What makes Diverge Health unique

  • Without specific company information, it's challenging to identify Diverge Health's unique differentiation in the market.

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