Company Information
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!
Job Summary
The Human Resources (HR) Generalist is responsible for overseeing various areas of the HR life cycle. The individual will provide ongoing support to employees & managers in the areas of policy interpretation, onboarding, training, and acting as a resource to employees on HR-related matters. Additionally, the individual will be able to make recommendations and develop strategies in alignment with the Company’s vision.
Essential Functions
- Lead and facilitate employee orientation and onboarding programs; maintain and update onboarding collaterals. Continually evaluate onboarding program by conducting follow-ups, gather feedback, maintain metrics, assure all necessary tools and resources are available to employees to perform job responsibilities and create training plans for continued improvement of new hire experience.
- Train and provide support to Department Heads and Managers in order to gather and analyze data on the onboarding experience and provide data driven recommendations and opportunities for process and program improvements while developing and establishing great working relationships with them. Continually evaluate training programs to ensure effectiveness and relevance.
- Acts as a trusted resource to managers and employees. Provide day-to-day human resources services in the areas of policy interpretation, onboarding, training.
- Manage employee Leaves of Absences and Accommodations under the ADA process; liaise with external partners, our corporate office, our local human resources team, employee, and their supervisor to facilitate the interactive process, answer questions and make recommendations.
- Provide coaching and conflict resolution to managers and employees, and work with other members of the HR team to make recommendations for improvements.
- Serve as a Learning & Development ambassador by championing and communicating opportunities to employees and managers. Conducts regular audits to ensure compliance with all company assigned training.
- Assist in the tracking of HR related activity, analyze data for trends, gaps and provide reports/ statistics to support departmental goals and initiatives (terminations, compensation, hires, diversity, etc.)
- May manage the Talent Acquisition process in partnership with Talent Acquisition team at AEG Corporate for designated employee population including posting of requisitions, managing the applicant flow process, and providing thoughtful recommendations to hiring managers consistent with our organization’s hiring and DEI strategies. Direct the entire onboarding and new hire experience lifecycle beyond day one
- Proactively audit existing job descriptions to ensure they are aligned to support departmental/organizational changes.
- Continuously remain informed of new labor/employee related legislations. Interpretation and application of legislation to ensure the company is in compliance.
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Required Qualifications
- BA/BS Degree (4-year) In Human Resources, Business Management, or a related area
- 2-4 years Of related work experience
- Experience with various HRIS systems including Ultimate Software, Greenhouse, Cornerstone and ABI Mastermind is preferred
- Demonstrated ability to proactively manage and resolve complex and sensitive human resource issues
- Strong verbal and written communication skills, high energy, excellent follow-up and follow-through skills
- Excellent critical thinking, project management and organizational skills
- Solid proficiency with Microsoft Office Products (Word, Excel, Outlook) with the ability to learn required business systems
- Knowledgeable of local, state, and federal employment law and regulations
- Able and willing to deliver friendly, courteous, and prompt customer service
- Strong analytical skills with ability to quickly summarize and present data in a meaningful format
- Ability to build strong relationships and collaborate with all levels of internal stakeholders
- Independent thinking and problem-solving capabilities
- Highly organized with a record of prioritizing multiple projects and meeting deadlines. Strong attention to detail with a focus on accuracy.
- Music/Entertainment Industry experience is a plus
AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.
