JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Facilities Manager – Healthcare (FM) will be the single point of contact responsible for facilities management for their assigned portfolio, assisting the Senior Facilities Manager (SFM) and the account team with the delivery of quality facility management services. This role reports directly to the SFM and is responsible for a portfolio of healthcare buildings within a campus environment. The FM is accountable for the operational and financial performance of their assigned portfolio within the client’s campus. This includes leading assigned team members (both directly and in a matrix environment), budgeting, financial management, forecasting, vendor performance management, collaborating with other management personnel, leading client and stakeholder relationship management, and meeting contractual KPI expectations. 

Position will be Tuesday - Saturday

Job Requirements

• Responsible for establishing the annual budget and tracking expenses against budget periodically as specified by Client process.
• Single point of contact for daily FM operations and management of multiple buildings within the client’s campus.
• In a matrix environment, oversee and supervise both technical and administrative staff in the execution of maintenance and management activities.
• Responsible for the performance of all team members assigned to their buildings.
• Implement innovative programs, processes and procedures that reduce short- and long-term operating costs and increase productivity.
• Manage all assigned facilities to achieve KPI performance targets, monitor SLAs to identify potential challenges and plan corrective actions/best practices accordingly.
• Coordinates and drives fire, life safety, and environment of care compliance related outcomes for regulatory guidance (TJC, CMS, IDPH, NFPA, etc.).
• Manages all Client service-related reports / communication.
• Demonstrates continuous improvement on all key measurables.
• In collaboration with Sourcing & Procurement, identify opportunities to deliver differentiated value through quality, innovation, or cost improvements. 
• Work in conjunction with Sourcing & Procurement to support client specific needs.  Participate in the client’s Anchor Mission commitment and JLL’s diversity supplier programs, including meeting governance requirements and scorecard review for assigned portfolio. 
• Collaborate with Sourcing & Procurement on opportunities to define scope, coordinate supplier walk-through, and manage supplier performance at property level.
• In collaboration with the Director, Experience Services, focus on client and end user human experience and support the implementation of JLL Experience concepts to their assigned buildings.
• Understand JLL contractual scope thoroughly and ensures all contractual commitments are always fulfilled.
• Lead an assigned team of management and maintenance professionals in the execution of contract requirements.
• SPOC for all JLL HR related matters for the JLL FM team assigned.
• Maintain regular contact with HR for labor and employee team support, Learning & Development programs and leave planning.
• Document all of HR activity as per JLL HR and WorkDay guidelines.
• Responsible to represent JLL and to portray partnership management in the areas of service, performance, compliance, ethics, people, and relationship management for the assigned buildings.

Education and Experience

• Bachelor’s degree or equivalent work experience in Facilities Management with management/technical emphasis (MBA desirable)
• Minimum of eight years industry experience required either in the corporate environment or third-party service provider.
• Direct experience in a healthcare setting with knowledge of the regulatory environment (CMS, IDPH, TJC, etc.) is desirable.

Knowledge, Skills, and Ability

• Business acumen including financial planning and analysis. Must be able to manage within budget and time constraints.
• Strong organizational and management skills
• Strong interpersonal and supervisory skills
• Strong presentation skills
• Excellent oral and written communication skills
• Proficient in MS Office, and MS SharePoint
• Proficiency in CMMS supervisory responsibilities and workflow management
• Knowledge of real estate, telecommunications, furniture, accounting and building systems helpful

Position will be Tuesday - Saturday

Estimated total compensation for this position:

89,700.00 – 130,100.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant’s education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Chicago, IL

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary 

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.