DMOC Network Engineering Lead

Position Description

Looking for a Networking Lead opportunity at a place you can make a difference every day?  Discover this great opportunity at Kirtland Air Force Base in our Albuquerque, New Mexico location.  Bring your expertise and collaborative skills to make an impact towards our military defense and readiness of the warfighter by discovering your new role supporting this critical mission.

This position is contingent upon your ability to maintain/transfer an active DoD Top Secret security clearance.

Serco supports the US Air Force as a prime contractor for the Distributed Mission Operations Center Infrastructure, Development, and Engineering (DMOC IDE) contract supporting the 705 Combat Training Squadron (CTS). The mission of the 705 CTS is to “develop and integrate technologies to deliver a Live-Virtual-Constructive combat environment for Air Force, Joint and Coalition warfighter training.”

The ideal candidate will have deep expertise in Cisco technologies, network security, voice systems, and LAN/WAN architecture.

In this role, you will:

• Design, configure, and maintain Cisco routers, switches, and firewalls across enterprise environments.
• Manage and optimize LAN and WAN infrastructure to ensure high availability and performance.
• Administer and support Cisco Unified Communications Manager (Call Manager) systems, including VoIP configuration and troubleshooting.
• Implement and maintain network security protocols, including firewall policies, VPNs, and intrusion prevention systems.
• Monitor network performance and conduct regular assessments to identify areas for improvement.
• Collaborate with cross-functional teams to support business continuity and disaster recovery planning.
• Provide Tier 3 support and mentorship to junior network staff.
• Document network configurations, procedures, and changes in accordance with company standards.

Meet your Recruiter: 

Qualifications

To be successful in this role, you will have:

• A U.S. Citizenship. 
• A Department of Defense (DOD) Top Secret clearance is required. 
• A Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• 5+ years of hands-on experience in enterprise network engineering.
• Expert-level knowledge of Cisco networking equipment and technologies.
• A strong experience with Cisco ASA, Firepower, or other enterprise-grade firewalls.
• To be proficient in configuring and managing Cisco Call Manager and VoIP systems.
• A clear understanding of the AWI DoD 8570.01 and DoD 8570.01-M. IAT Level II or III protocols.
• A solid understanding of TCP/IP, routing protocols (BGP, OSPF, EIGRP), VLANs, and subnetting.
• Experience with LAN/WAN design, implementation, and troubleshooting.
• Familiarity with network monitoring tools (e.g., SolarWinds, PRTG, Wireshark).
• Relevant certifications such as CCNP, CCIE, or equivalent are highly desirable.
• The ability to travel 10%.

If you are interested in supporting and working with our Air Force and airmen and a dedicated Serco team, then submit your application now for immediate consideration.  It only takes a few minutes!

Military Veterans and Spouses encouraged to apply.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].