Benefits Intern

Description

About the Internship

The Port Authority offers exciting opportunities for students to gain knowledgeable and experience on professional assignments critical to supporting Port Authority employees. Assignments include hands-on projects to cultivate technical, writing, communication and team-building skills. The Employee Benefits division is seeking an intern to support the many projects that are critical to the department and agency.

Responsibilities:

• Support the retirement section of the division in making improvements to the current filing process by leveraging technology, including updating collateral material.
• Update the Retirement Portal, which will be a resource for current employees and retirees pertaining to retirement benefits and the like.  
• Review and update Standard Operating Procedures (SOPs) of various tasks related to the Benefits Division.
• Review employee benefits related content on the employee portal (intranet) to ensure it is current.
• Make improvement recommendations to the employee portal to make it more user-friendly for employees.
• Support onboarding documentation (DocuSign) and case management (Salesforce).
• Handle data entry of employee benefits information in PeopleSoft. 
• System Related Matters – handle eligibility events, closing & clean-up events in the system, and entry of various numbers, etc.
• Audit retiree and their dependent records in PeopleSoft (our ERP system) for accuracy and completeness.
• Assist in handling benefits call center shifts, providing information to employees and retirees about different benefit plans, as needed. 
• Support the Benefits Manager and Supervisor with ad hoc initiatives. 

Minimum Qualifications

• Enrollment at a college or university at the time of the internship
• Experience with Microsoft apps such as Word, Excel, PowerPoint, Outlook, Teams, SharePoint, OneDrive, etc.
• Excellent written and oral communication skills
• Interest in contributing to the success of the New York and New Jersey region.
• Interest in public service and/or transportation
• Willingness to learn

 Desired Qualifications

• Experience in benefits administration
• Experience in a customer focused environment
• Knowledge of PeopleSoft or similar HR Systems
• Ability to multi-task and work in a fast-paced environment
• Keen attention to detail and a self-starter

Internship Details

• The start date is expected to be in September/October 2026
• This internship will require 20-24 hours per week
• In accordance with Port Authority policy, this position permits interns to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business and regular in-office days or team collaboration days may be required depending on business needs. Some internships may require interns to be fully in-person.

Selection Process

• Only applicants under consideration will be contacted
• If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews
• Different internships will have different timelines for interviews

Compensation & Benefits

• The hourly rate range is $18.61 to $31.22 (the exact rate will be determined by internship type and rising school year)
• Ability to opt in to the New York State and Local Retirement System
• Access to Employee Business Resource Groups
• Facility Tours
• Career Panels
• Social/Networking Events

How to Apply: Interested candidates should apply to this job by clicking on the "Apply Now" button and submitting a resume. The Port Authority of NY & NJ welcomes veteran and military spouse applications. Only applicants under consideration will be contacted. About The Port Authority: Founded in 1921, the Port Authority of New York and New Jersey builds, operates, and maintains many of the most important transportation and trade infrastructure assets in the country. The agency's network of aviation, ground, rail, and seaport facilities is among the busiest in the country, supports more than 550,000 regional jobs, and generates more than twenty three billion in annual wages and eighty billion in annual economic activity. The Port Authority also owns and manages the 16-acre World Trade Center site, where the 1,776-foot-tall One World Trade Center is now the tallest skyscraper in the Western Hemisphere. Equal Opportunity Employer The Port Authority of New York & New Jersey/Port Authority Trans-Hudson (PATH) is an Equal Opportunity Employer. It is the Port Authority’s policy, in accordance with the Americans with Disabilities Act (ADA) and other applicable laws, to provide reasonable accommodations to qualified persons with disabilities who are employees or applicants for employment and who request the Port Authority do so, unless providing the requested accommodation would result in an undue hardship to the Port Authority. Job applicants may request a reasonable accommodation (1) if they claim a disability is affecting the interview process, or (2) to ensure that if they are selected for a position, they can perform the essential job functions. To submit a request, please contact the recruiter or email the Human Resources Department’s Disability Accommodation Coordinator at [email protected]. The Port Authority will treat any request for Reasonable Accommodation by a job applicant confidentially.