Full-Time

Fraud Operations Manager

Confirmed live in the last 24 hours

Airwallex

Airwallex

1,001-5,000 employees

Cross-border payment solutions for businesses

Fintech

Senior

London, UK

Category
Risk Management
Finance & Banking
Required Skills
Data Analysis
Requirements
  • At least 5 years of experience in fraud / credit risk / compliance function with experience in fraud, credit risk, transaction processing or chargeback processing
  • Strong understanding of credit risk evaluation, including risk evaluation methodologies including but not limited to industry verticals, business models, financial status, and portfolio risk performance
  • Experience in payment acquiring product and payment industry, including cards and local payment methods
  • Exceptional data analytics skills and resourcefulness
  • Experience in problem-solving, including the ability to recognize non-obvious patterns and out-of-the-box thinking
  • Ability to work independently in a fast-paced and rapidly changing environment
  • Excellent team player capable of learning and sharing knowledge across a global team
  • Comfortable working with customers directly
Responsibilities
  • Assess fraud and credit risk and determine the risk exposure calculation methodology on new and existing merchants across Airwallex’s product suite (payment acceptance, issuing and money movement business activities)
  • Streamline and up-level our merchant onboarding and risk monitoring programs
  • Clearly explain Airwallex’s risk policies to internal and external stakeholders
  • Work with merchants on chargeback or dispute solutions and leverage the knowledge to provide guidance towards the risk performance improvement plans
  • Use business credit reports, financial documents, and related investigative research tools to conduct risk assessment of Airwallex’s merchants
  • Provide suggestions on current merchant risk related products, policies, and processes in order to improve the operational effectiveness
  • Collaborate with cross-functional partners to understand merchant’s business activities, and communicate risk trends, patterns to different stakeholders according to risk assessment
  • Be responsible for daily case management

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate globally with ease. The company's goal is to simplify international payments and make them accessible to businesses around the world.

Company Stage

Series E

Total Funding

$877.4M

Headquarters

Eastern District, Hong Kong

Founded

2015

Growth & Insights
Headcount

6 month growth

13%

1 year growth

26%

2 year growth

49%
Simplify Jobs

Simplify's Take

What believers are saying

  • Airwallex reported an 83% revenue increase in APAC in Q3 2024.
  • The company expanded its EMEA presence with a 271% revenue growth in Q3 2024.
  • Airwallex's partnership with Moss enhances global payment capabilities.

What critics are saying

  • Increased competition may erode Airwallex's market share in cross-border payments.
  • Rapid expansion into new markets may strain operational capabilities.
  • Regulatory changes could impact Airwallex's primary revenue streams from transaction fees.

What makes Airwallex unique

  • Airwallex offers a comprehensive platform for payments, treasury, and spend management.
  • The company provides seamless cross-border payment solutions for SMEs and large corporations.
  • Airwallex's partnership with McLaren Racing enhances brand visibility and trust.

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