Full-Time

Data Operations Specialist

Confirmed live in the last 24 hours

Disco

Disco

1,001-5,000 employees

Cloud-based e-discovery software for legal professionals

AI & Machine Learning
Legal

Senior

London, UK

Category
Data Management
Data Engineering
Data & Analytics
Required Skills
SQL
Salesforce
Data Analysis
Requirements
  • 5+ years of ediscovery or digital forensics data processing experience
  • Bachelors degree in Information Technology or related field
  • Significant experience with DISCO, Relativity, Everlaw, or Reveal.
  • 1+ years experience in relational databases such as SQL or MS Access
  • Experience using DISCO software
  • Technical troubleshooting skills to understand and address data file issues, identify and navigate network problems, and diagnose various technical issues.
  • Strong understanding of relational databases.
  • Advanced skills with Excel.
  • Knowledge of various data storage methodologies, data collections, data processing and methods of electronic production.
  • Excellent client management skills.
  • Strong internal and client-facing written and verbal communication skills.
Responsibilities
  • Troubleshoots issues encountered with both unstructured (email, office documents, chats) and structured data (production data).
  • Manipulates incoming load files to meet DISCO ingest specifications.
  • Accurately logs and classifies issues to provide complete information for Engineering interventions, product improvements, and other DISCO needs.
  • Performs thorough quality control and validations on all tasks before delivery.
  • Proactively contributes to product and documentation improvements.
  • Prioritizes workload assignments, communicating job status and potential issues to both internal and external stakeholders.
  • Interacts directly with clients via email or phone for all data-related inquiries and provides professional, quality service in all communication.
  • Adheres to company policies and procedures for creating, updating, and resolving tickets, proactively monitoring open tickets in Salesforce and providing timely updates.
  • Coordinates the processing, loading, and exporting of data to and from the DISCO platform.
  • Facilitates the administration and tracking of client data, performing periodic audits to ensure alignment with client case requirements and data retention policies.
  • Creates custom data productions that align with client technical specifications.

DISCO specializes in legal software solutions, focusing on electronic discovery (e-discovery) for law firms, corporate legal departments, and government agencies. Its cloud-based platform helps users identify, collect, and produce electronically stored information for legal cases. The platform utilizes advanced artificial intelligence to improve the accuracy and speed of document reviews, making it easier for legal professionals to handle large amounts of data. DISCO stands out from competitors with its predictable flat-rate pricing model based on data processed, which helps clients manage their budgets without unexpected costs. The platform, powered by Amazon Web Services, ensures data security and 24/7 accessibility. DISCO aims to enhance collaboration and efficiency among legal teams by providing a user-friendly and scalable solution, along with dedicated support from legal and e-discovery experts.

Company Stage

IPO

Total Funding

$188.5M

Headquarters

Austin, Texas

Founded

2013

Growth & Insights
Headcount

6 month growth

6%

1 year growth

10%

2 year growth

94%
Simplify Jobs

Simplify's Take

What believers are saying

  • The launch of AI-driven tools like Cecilia doc summaries and Deposition Summaries can drastically reduce the time and cost associated with document review and analysis.
  • DISCO's recent executive appointments, including a new CEO and Chief Product Officer, signal a strong leadership team poised to drive the company's next phase of growth.
  • Partnerships with industry leaders like vLex enhance DISCO's platform capabilities, making it a more attractive option for legal professionals seeking comprehensive solutions.

What critics are saying

  • The legal tech market is becoming increasingly competitive, with many companies offering similar AI-driven capabilities, which could dilute DISCO's market share.
  • The departure of the company's founder and previous CEO amid allegations could impact internal morale and external perceptions of the company.

What makes Disco unique

  • DISCO's flat-rate pricing model based on data processed offers predictability and budget control, unlike competitors with variable pricing structures.
  • The integration of advanced AI, such as the Cecilia doc summaries, significantly enhances document review speed and accuracy, setting DISCO apart in the legal tech market.
  • DISCO's partnership with vLex to incorporate a comprehensive U.S. primary law library into its platform provides a unique, end-to-end legal solution that many competitors lack.

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Benefits

Competitive base salary

Start-up

Open PTO

Free catered lunches

Growth opportunities

Medical, dental, and vision, 401(k)