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Full-Time

Technical Vehicle Support Specialist

Confirmed live in the last 24 hours

Transwest

Transwest

201-500 employees

Provides vehicles, trailers, and specialty vehicle services

Industrial & Manufacturing

Compensation Overview

$25 - $26Hourly

Senior

Fort Lupton, CO, USA

Category
Customer Experience
Customer Support
Customer Success & Support
Required Skills
Communications
Requirements
  • High school diploma or equivalent
  • Valid Driver's License and MVR in good standing
  • 5+ years of direct service technician experience, including mechanical and electrical diagnostic expertise
  • Excellent attention to detail
  • Strong work ethic
  • Positive attitude
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Ability to resolve problems in a timely and efficient manner
  • Ability to successfully complete a General Abilities Assessment and pass post-offer background check, physical and drug screening
Responsibilities
  • Provide customer technical support for vehicles, systems and upfit components installed by SBW
  • Learn the vehicle systems (electrical and HVAC) and other mechanical and manufactured components
  • Provide direct troubleshooting guidance to customers
  • Utilize a tracking system that allows SBW to monitor and address areas of concern and drive quality improvements
  • Respond to escalated issues with a quick and accurate resolution
  • Other duties as assigned by the manager

Transwest Automotive Group is a leading provider in the automotive sphere, specializing in a diverse array of vehicles such as RVs, trucks, and commercial trailers, as well as offering custom services for construction and repair vehicles. It's a promising place to work due to its dedication to tailored technologies and methods that meet clients' specific needs. The company’s emphasis on innovation in vehicle customization and maintenance establishes a dynamic work environment that constantly adapts to market trends and customer demands.

Company Stage

N/A

Total Funding

N/A

Headquarters

Brighton, Colorado

Founded

1990

Growth & Insights
Headcount

6 month growth

3%

1 year growth

9%

2 year growth

24%