Field Reimbursement Manager

Axsome Therapeutics, Inc. is a biopharmaceutical company developing and delivering novel therapies for the management of central nervous system (CNS) disorders. The Axsome team is a lean, dynamic group of individuals committed to addressing unmet needs for patients with CNS disorders. Axsome is based in New York City.

About This Role 

Axsome Therapeutics is seeking a Field Reimbursement Manager (FRM) to collaborate with internal and external stakeholders to eliminate access barriers, facilitate prior authorization processes, and address issues for eligible patients while enhancing conversion rates and treatment adherence. The FRM provides expertise on coverage and common access and reimbursement challenges for Axsome's migraine product.

The Field Reimbursement Manager will have responsibilities at a territory level and exhibit business knowledge of the local landscape. This is a field-based role and candidates must live in their assigned geography. 

Job Responsibilities and Duties include, but are not limited to, the following:

• Function as a consultant to customers and staff regarding payer policies and processes (i.e., eligibility and benefit verification, prior authorization, and appeals/denials) supporting patient access to Axsome Therapeutics migraine product

• Educate office staff on the prior authorization process, denial and appeal options, and financial support options for migraine product

• Proactively engage with assigned accounts supporting internal/external customer access needs and compliantly engage within assigned geography to support access and adherence needs

• Ability to develop strong relationships with customers by understanding their needs and delivering solutions to overcome obstacles

• Expert on Axsome Therapeutics patient support programs, payer utilization management, access issue resolution, and financial assistance

• Collaborate effectively with Managed Markets and Sales to address access challenges and issues. 

• Communicate access concerns and issues with relevant internal stakeholders, including Managed Market

• Develop and keep updated knowledge of the local and national payer landscape

• Proficient in both virtual and live customer engagements

• Communicate territory activity in an accurate and timely manner as directed by management

• Assist in educating sales colleagues on product access and patient support programs, as needed

• Complete all training classes

• Complete administrative duties in an accurate and timely fashion

• Effectively collaborate across all corporate functions

• Overnight travel as indicated by the needs of the business

• All reimbursement activities must be conducted and managed within all appropriate legal and regulatory guidelines and require continuous monitoring of compliance with such guidelines and laws
• Additional responsibilities as assigned

Requirements / Qualifications

• Bachelor’s Degree required; graduate degree preferred

• Minimum of 8 years of healthcare, field customer, and/or account management experience in the pharmaceutical industry with a minimum of 2 years as an FRM or RAM working specifically with retail medications (preferably with neurology experience)
• Must live in the territory’s geography
• Ability to travel up to 50-75% required, which may include overnight travel

Experience, Knowledge and Skills

• CNS/migraine experience strongly preferred

• Previous experience working in an entrepreneurial environment with launch experience is preferred

• Pharmacy benefit knowledge required, identifying, and educating to payer criteria for prior authorization

• Knowledge and understanding of payer segments (e.g., Commercial, Medicare Part D) required

• Experience strategizing within cross-functional teams, utilizing differential resources to achieve business goal

• Ability to successfully manage multiple tasks concurrently under aggressive timelines in a dynamic environment

• Demonstrated experience delivering outstanding result

• Comfortability with uncertainty and lofty expectation

• Ability to work independently, manage travel schedules, and schedule visits (territory management
• Proficient in both virtual and live customer engagement

Salary & Benefits

The anticipated salary range for this role is $130,000 - $165,000. We encourage candidates of all levels to apply as there may be flexibility on final job title and responsibilities. The salary offer will be based on a variety of factors, including experience, qualifications, internal equity and location. Axsome offers a competitive employment package that includes an annual bonus, significant equity and a generous benefits package.

Axsome is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, sexual orientation, gender identity, ancestry, citizenship, marital status, physical or mental disability, medical condition, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

Axsome Therapeutics does not accept unsolicited resumes from recruiters or third-party recruitment agencies and will not pay placement fees for unsolicited candidates that are sent to hiring managers, the HR team or other Axsome team members. Only approved vendors who have been explicitly asked to support a specific search will receive access to our Applicant Tracking System to submit candidates for consideration.