Facilities Operations (1)

Job Title: Maintenance Supervisor
Reports to: Property Manager

Company Overview
For more than 50 years, DTN has been one of Michigan's leading property management, construction, development, and ownership companies of multifamily properties. DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment.

Job Summary
Responsibilities include leading the maintenance team to exceed customer expectations while preserving community assets through preventive maintenance, budget management, contract negotiation, and team training. The role also oversees building systems, resident work orders, curb appeal, and home preparation for new move-ins.

Primary responsibilities include:

Demonstrate leadership, plan and direct the activities of the maintenance team
Hire, train and evaluate, and appropriately discipline all direct reports
Provide regular recommendations for property needs, including but not limited to, capital replacements, deferred maintenance, system’s needs, and improvement to customer service related to the service department
Schedule all repairs, move-in turnover, and capital projects to be completed pursuant to annual operating budget and/or need
Plan and execute daily, weekly, and monthly strategy for customer service, work order completion, capital replacements, preventative maintenance, and site inspections, while maintaining accurate records.
Perform resident work orders daily
Maintain property grounds through daily inspection, cleaning, maintenance, snow removal (in season) and preventative care
Perform daily pool/spa inspections (in season) to ensure proper water chemistry and cleanliness to ascertain needed repairs or improvements
Maintain an organized, clean and safe work area
Comply with established site safety and hazardous communication standards
Service and maintain building systems and building components including electrical, plumbing, carpentry, drywall installation/repair, and appliances
Perform regular site inspections to ensure quality of service, asset upkeep and DTN standards for property maintenance are being adhered to
Abide by all local, state and federal Fair Housing guidelines
Maintain confidentiality of co-workers, management, owners, past and current residents, vendors, and outside contacts
Perform and respond to after-hours on-call emergencies and work orders as part of a rotation schedule

Core Candidate Qualities:

High school diploma or equivalent work experience
4+ years’ experience as a maintenance repair technician, building contractor and/or trade school certificate of completion
Expert in repairing apartment building systems and maintenance including plumbing, electrical, carpentry and HVAC
HVAC knowledge and Universal EPA certification required
Previous supervisory experience preferred
Positive attitude with effective verbal and written communication skills to interact professionally with residents, coworkers, supervisors, and vendors
Reliable transportation to get to work and conduct job responsibilities
The ability to exert 25 to 50 pounds of force frequently, and/or 10 to 20 pounds consistently
Ability to work a flexible work schedule any day of the week
Basic tools required for maintenance
Ability to read and interpret directions, manuals, instructions and company documents
Ability to write for routine reporting and correspondence
Utilize electronic devices including tablets and computers
Proficient with industry software platforms including Microsoft 365 tools

Benefits:

Health, Vision, and Dental Coverage
Competitive 401K package
Paid Time Off/Paid Holidays
8 Hours Paid Annual Volunteer Time
Education Reimbursement
Mileage Reimbursement
Rental Discount at Select DTN Properties
Ongoing Training, Mentorship and Job Shadowing
Growth Opportunity

If you are interested in joining our company but do not feel you meet the requirements for this position, APPLY anyway! We are always looking for talented and motivated individuals to join our team in various departments. We will review your resume and will reach out if there are any other roles that closely match your qualifications!

For more information, please visit www.dtnmgt.com

Maintenance Supervisor

DTN Management

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