Ad Operations Manager
Posted on 3/15/2023
Internet Brands

5,001-10,000 employees

Internet media company
Company Overview
Internet Brands integrates web solutions for businesses with media websites for consumers in key vertical markets. The company makes managing enterprise digital easy with a suite of easy to use tools.
Los Angeles, CA, USA
Experience Level
  • 2-3+ years of hand-on ad operations experience using GAM for a large, multi-site digital publisher required
  • Knowledge of 3rd party technologies such as Moat, DoubleVerify and troubleshooting tools (Charles proxy, Ghostery etc.)
  • Advanced Microsoft Excel experience required
  • Photoshop and basic HTML experience preferred
  • A self-starter who can work autonomously to build strong cross-functional relationships with outstanding customer support skills
  • Flexibility to adapt to changing requirements and priorities
  • A sense of urgency and a drive to exceed expectations
  • A positive, can-do mindset
  • Ability to meet deadlines and handle multiple tasks
  • Being available and responsive when communicating internally and with other teams as well as advertisers
  • Strong communication skills and able to clearly and effectively communicate in person, by phone and by email
  • Google Ad Manager
  • Nativo
  • SpringServe
  • Primis
  • Vbulletin
  • Provide campaign pacing & other delivery reporting to account managers, sales teams and clients directly as necessary to ensure campaigns deliver in full and that all intended KPIs are met
  • Suggest optimizations and other campaign improvements to maximize both revenue and performance
  • Work with sales and account management teams to improve ad products
  • QA ad slots and campaigns to guarantee full functionality and diagnose any technical issues in a timely manner
  • Work internally with our development teams to fix any ad related bug or issue
  • Serve as the primary liaison the support teams of our ad serving partners
  • Document processes and campaign set-ups as updates become available
  • Attend meetings across departments
  • Identify ways to streamline processes or optimize performance across our network
  • Manage, train and grow our ad operations team including campaign coordinators and ad ops interns