DIGITAL ADVERTISING OPERATIONS MANAGER

Los Angeles based Internet Brands seeks anAdvertising Operations Managerwho will help lead the team responsible for managing all direct sold digital advertising with a focus on maximizing revenue and exceeding customer expectations. This role provides operational support to sales, account management, operations and billing teams across our automotive, home, travel, careers and legal verticals and is the primary point person responsible for ensuring inventory forecasts are accurate, campaigns are set up correctly and deliver as expected across 200+ websites. We are seeking an energetic contributor, with a strong record of performance, to help us continue to our 20 year tradition of profitable growth.

Responsibilities and duties:

• Forecast, set-up and trafficdisplay and video campaigns using a variety of ad servers including:
  • Google Ad Manager
  • Nativo
  • SpringServe
  • Primis
  • Vbulletin
• Provide campaign pacing & other delivery reporting to account managers, sales teams and clients directly as necessary to ensure campaigns deliver in full and that all intended KPIs are met
• Suggest optimizations and other campaign improvements to maximize both revenue and performance
• Work with sales and account management teams to improve ad products
• QA ad slots and campaigns to guarantee full functionality and diagnose any technical issues in a timely manner
• Work internally with our development teams to fix any ad related bug or issue
• Serve as the primary liaison the support teams of our ad serving partners
• Document processes and campaign set-ups as updates become available
• Attend meetings across departments
• Identify ways to streamline processes or optimize performance across our network
• Manage, train and grow our ad operations team including campaign coordinators and ad ops interns

Qualifications:

• 2-3+ years of hand-on ad operations experience using GAM for a large, multi-site digital publisher required
• Knowledge of 3rd party technologies such as Moat, DoubleVerify and troubleshooting tools (Charles proxy, Ghostery etc.)
• Advanced Microsoft Excel experience required
• Photoshop and basic HTML experience preferred
• A self-starter who can work autonomously to build strong cross-functional relationships with outstanding customer support skills
• Flexibility to adapt to changing requirements and priorities
• A sense of urgency and a drive to exceed expectations
• A positive, can-do mindset
• Ability to meet deadlines and handle multiple tasks
• Being available and responsive when communicating internally and with other teams as well as advertisers.

• Strong communication skills and able to clearly and effectively communicate in person, by phone and by email.

About Internet Brands:
Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company’s award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands’ powerful, proprietary operating platform provides the flexibility and scalability to fuel the company’s continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit www.internetbrands.com.

Internet Brands and its wholly-owned affiliates are an equal opportunity employer.

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