Senior Technical Curriculum Developer

The Okta Curriculum Developer creates innovative technical content for Okta customers, partners, and employees on core Identity concepts and Okta’s products by creating on-demand training videos, hands-on activities, and learning assessments. In this role, you will translate complex topics into engaging, digestible, and scalable educational experiences in a variety of delivery formats. You should be comfortable working with SMEs and stakeholders but have a natural affinity for gaining deep expertise yourself.

A successful candidate in this role needs to have a strong background in curriculum development for technical SaaS products or a combination of software development and curriculum development. To be successful in this position, you will be flexible and ready to take on any tasks that relate to continually improving the training process as well as contribute to its strategy. We thrive as a team at Okta and expect this role to exemplify our core values of collaboration, transparency, innovation, and integrity.

A note on location: This position requires you to be based within 50 miles of our Toronto office.

What you’ll be doing:

• Build, deploy, and update courses and supporting elements in the appropriate format (such as video, eLearning, hands-on labs, assessments, and instructor-led).
• Work cross-functionally with SMEs and stakeholders to validate objectives and technical accuracy and incorporate feedback.
• Develop working knowledge of Okta products and underlying technologies.
• Use authoring tools to rapidly build technically sound and instructionally effective, engaging learning experiences in the appropriate medium.
• Develop instructionally sound knowledge, skill, and job performance-based assessments.
• Partner and collaborate closely with other team members to continuously improve existing learning programs based on the latest research in adult education.
• Work with subject matter experts to create appropriate enablement assets that are modular and flexible so they can be tailored to serve multiple needs, including onboarding and everboarding.
• Adjust content to meet the needs of technical audiences with varying levels of technical depth and various stages of product maturity. 
• Use data to identify needed updates & gaps across roles and develop resources to close them.

What you’ll bring to the role:

• 5+ years creating technical enablement with proven ability to consistently deliver high-quality content on time to meet desired business results.
• Strong SaaS and Identity Management experience
• 5+ years supporting customer-facing technical roles, such as professional services, technical account managers, technical support, or similar roles
• Significant experience building self-paced training using video or interactive eLearning
• Exceptional organization, writing, and communication skills 
• Analytical mindset with the ability to leverage data to drive decision-making and measure the effectiveness of enablement programs
• BA or BS degree or equivalent experience
  
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