Business Development Representative

About us

Scribe is where exceptional people come to do the best work of their careers. We are a Series B, product-led growth startup based in SF.  Scribe is an AI-powered digital workflow automation solution. We’ve helped over 3 million users in 100+ countries document and share what they know.  We have raised $55M in funding from top investors and are growing our revenue and customer base at an exponential rate.  

How we work

We are builders aspiring to master our crafts. We care deeply about our teammates and want to win together. We embrace the following values:

• A strong sense of ownership
• Defaulting to action
• Humans over everything else
• A continuous learning and growth mindset
• High performance, high-velocity output
• A supportive, respectful and transparent work environment

About the Business Development Representative role

We're hiring for our Business Development Team designed to cultivate the next generation of business leaders at Scribe. This 12-month rotational program offers high-potential recent graduates (last 2 years) the opportunity to gain GTM experience working with customers and scaling a rapidly growing startup based out of San Francisco:  

While the primary focus is on sales development, some of the functions you will be contributing to:

• Account Management
• Customer Success & Onboarding
• Growth and Top of Funnel Operations

Throughout the program, associates will:

• Complete multiple rotations across sales and customer success.
• Own high-impact projects that directly influence Scribe's growth.
• Receive mentorship from senior leaders across the organization.
• Build a comprehensive understanding of Scribes product, business, and customers.  

Upon completion of this program, the common promotion path will likely be into one of the following areas:

• New Business Sales (Account Executive)
• Customer Success
• Sales Development

Roles in this program include:

Sales Development Representative

In Sales Development, you'll be the primary point of contact for SMB inbound inquiries while qualifying Enterprise opportunities. Core responsibilities include:

• Providing an exceptional customer experience as the first face of Scribe
• Explore the use of AI tooling that can improve the customer experience 
• Generating Enterprise pipeline and qualified opportunities for Account Executives
• Bringing in paying customers and closing revenue 
• Contributing to the optimization of our inbound funnel and sales processes

Customer Success:

In Customer Success, you’ll be leading communications on one-to-many interactions with current customers. Core responsibilities include:

• Running Email campaigns to nurture customers with best practices and new product updates
• Running Webinars to drive engagement and train new Scribe users
• Consulting with customers 1:1 to identify new opportunities for growth and adoption of Scribe
• Sharing insights with the Customer Success team to equip the team with resources to deliver value to our customers

Business Development:

In Business Development, you’ll be focused on outbound activities, partnering closely with Account Executives. Core responsibilities include:

• Reactivation campaigns to engage dormant prospects
• Outbound messaging to drive awareness of Scribe and bring qualified prospects into the sales funnel
• Qualifying calls to identify if customers would be a good fit for Scribe and specific use cases Scribe can help with
• Researching accounts appropriately to ensure successful sales cycles

What Makes This Role Special

Join us in building a world-class go-to-market organization at Scribe. As part of our inaugural rotation program, you'll have unprecedented exposure to multiple aspects of our business. We have a massive volume of inbound interest that needs to be effectively managed and converted. Our team is rapidly expanding and testing new motions - there's a huge opportunity to take on additional responsibilities, experiment, and build new playbooks across different business functions.

The Ideal Candidate Has

• Recent graduate (within the past 2 years) with exceptional academic performance.
• Previous internship, extracurricular, or work experience in customer-facing roles.
• Demonstrated leadership potential and analytical capabilities.
• Excellence in written and verbal communication.
• Strong problem-solving skills and ability to adapt quickly.
• Passion for technology and ability to explain technical concepts to various audiences.
• Natural curiosity and eagerness to learn multiple aspects of the business.

Full-Time US Employee Benefits Include

• Some of the nicest and smartest teammates you’ll ever work with
• Competitive salaries
• Comprehensive healthcare benefits
• Exciting and motivating equity
• Flexible PTO
• 401k
• Parental Leave
• Commuter Benefits (SF office employees)
• WFH Stipend

Compensation: 

$70k-$80k USD OTE salary + Equity + Benefits

We consider several factors when determining compensation, including location, experience, and other job-related factors. 

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. We believe this benefits not only our employees but our product, customers, and community as well. Scribe is proud to be an Equal Opportunity and Affirmative Action Employer.