UK Business Process Architect
Security, Risk & Resilience
Posted on 12/30/2022

501-1,000 employees

Enterprise employee service portal company
Company Overview
NewRocket is on a mission to help create the best employee experiences that improve the way the world works. NewRocket delivers meaningful experiences and extraordinary results with ServiceNow by bringing innovative and creative solutions to financial services, healthcare, government, insurance, and technology companies.
Remote • United Kingdom
Experience Level
Desired Skills
  • Strong knowledge of business process architecture principles for cloud-based platforms
  • Strong interpersonal, organisation, facilitation, and presentation skills
  • Strong written and verbal communication skills with ability to communicate with all levels in the organisation including executives
  • Ability to assess and mitigate risk
  • Effective facilitation, coaching and mentoring skills with ability to motivate a team
  • Strong problem-solving skills: ability to simplify complex situations
  • Comfortable working in a matrixed organisation
  • Strong relationship management skills with all levels
  • Ability to lead a group of teams located across multiple time zones
  • Comfortable working with ambiguity and change
  • Experience working with industry risk and security regulations, standards, and frameworks such as NIST, ISO, CoBIT, ISF, PCI, SANS, FedRAMP, GDPR
  • Experience facilitating executive level workshops
  • Facilitate executive level workshops, translating business requirements into prioritised outcomes
  • Conduct workshops and lead multiple implementations from a customer strategy standpoint
  • Lead customers in process definition and mapping
  • Define customer needs, determine strategies, develop plans/proposals and make recommendations around customer's internal processes and functions for improved efficiency and effectiveness
  • Collaborate with Solution and/or Technical Architects to develop the overall project implementation plan
  • Oversee the development of Business Analysts
  • Collaborate with other Delivery teams on Special projects or Assignments (such as the Centres of Innovation and Industrialization)
  • Facilitate sessions on requirements definition, product architecture and workflow, develop mapping between current modes of operations and future modes of operation
  • Develop strategic plans for measurable implementation approach
  • Develop supporting tactical plans for strategic scope
  • Develop and present SOWs with supporting task breakdowns with the Program Managers and Account Managers
  • Support PMs by assisting in the planning and management of implementation projects
  • Develop and maintain delivery standards for ServiceNow solutions and the enabling technology from vendor partners
  • Develop and nurture relationships with technology vendors and services partners
  • Maintain an updated holistic view of changing architecture for solution environments, updated with each release of capability
  • Mentor customer and partner technical resources during implementation projects. As needed, conduct informal, ad hoc training sessions
  • Support the Company's vision and promote the Company's core operating values