Full-Time

Client Engagement Executive

Posted on 8/20/2024

Ensono

Ensono

1,001-5,000 employees

IT transformation and cloud migration services

Consulting
Enterprise Software

Senior, Expert

Remote in USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
AWS
Requirements
  • Bachelor’s degree from a four-year college or university or equivalent work experience
  • 10-15 years of sales experience
  • Demonstrable experience in enterprise-scale solution selling.
  • Understanding of the managed services marketplace – key players, competitive strengths, and weaknesses, etc.
  • Experience working in a matrixed sales environment
  • Experience in managed services and consultancy sales preferred.
  • Demonstrable experience of successfully navigating mid- and large-sized enterprises to drive IT and business-led opportunity creation.
Responsibilities
  • Be the Client’s main point of contact at Ensono, responsible for the commercial relationship with the client and maximizing current service portfolio with the client by owning executive relationship map & expansion of key technical and business relationships:
  • Whitespace growth of existing services​
  • Striving for a mix of Ensono products and services vs. single service ​
  • Building key partnership and alliance relationships that impact the client or Ensono's ability to grow and transform (e.g., with the Dell, AWS, MSFT account managers for the client) ​
  • Managing messaging to the client on operational stability via active partnership with Service Delivery Management​
  • Enabling and selling new services sales across the client’s IT landscape​:
  • Understand client’s competitive services landscape for Ensono whitespace services.
  • Leverage Advisory & Consulting and Specialist team to identify client needs and build services growth plan by account.
  • Identifying and engaging in client’s cloud and transformation strategy​
  • Introducing cloud native development practice areas​
  • Responsible for account plan, account strategy, account services growth plan, and SFDC data stewardship on the account​
  • Bring the right Ensono relationships to the client on a regular basis:
  • Weekly internal client status and opportunity reviews​
  • Monthly business reviews with the client and Ensono account team​
  • Quarterly business reviews with client and Ensono account team​
  • Manage Ensono Executive sponsor program by client.
  • Be Accountable to bring the right technical and sales specialist roles to new service opportunities:​
  • Engage, be curious, drive positive disruption across the clients’ IT teams: infrastructure, applications, business units​.
  • Listen and help clients in their transformation goals (i.e., get to the cloud, develop new apps, data strategies, data center consolidation, MF application modernization)​.
  • Maintain client relationship map including key competitors and their client sponsors. ​
  • Partner with Service Delivery Team (SDM) team to analyze, prioritize & communicate client health and CSAT to key stakeholders:​
  • Use data and influence to highlight and escalate service delivery issues that are getting in the way of client/ account growth​.
  • Accountable for driving MBR and QBR​
  • Actively influence the SDM team and other Ensono resources to address operational and commercial challenges, and ensure they are communicating resolution status to client. Service Delivery Leads are fully accountable and responsible for deployment, service quality and proactive recommendations.

Ensono provides IT transformation services to help businesses modernize their technology infrastructure and migrate to cloud services. Their offerings include mainframe to cloud migration, application and data modernization, data center consolidation, and cloud engineering services. Ensono's services allow clients to offload non-core IT tasks, enabling them to focus on their main business activities while ensuring their IT systems are stable, scalable, and secure. This company stands out from competitors by positioning itself as a partner in digital transformation, aiming to enhance client operations and customer experiences through improved data and cloud capabilities. The goal of Ensono is to deliver greater efficiency and agility for its clients, helping them achieve economic efficiencies and adopt agile operating models.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Chicago, Illinois

Founded

1969

Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for hybrid cloud solutions aligns with Ensono's expertise.
  • Mainframe modernization interest supports Ensono's service offerings.
  • Acquisition of Amido boosts Ensono's cloud-native technology capabilities.

What critics are saying

  • Leadership departures like Malloy and Birch may impact strategic direction.
  • Amido acquisition could present integration challenges affecting service delivery.
  • Increased dependency on Microsoft Azure may pose risks if partnership faces challenges.

What makes Ensono unique

  • Ensono specializes in hybrid IT, balancing on-premises and cloud environments.
  • The company excels in mainframe modernization, integrating legacy systems with cloud platforms.
  • Ensono's intelligent governance platform enhances data governance and compliance capabilities.

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Benefits

Unlimited Paid Time Off

Health Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Maternity Leave

Paternity Leave

Sabbatical Leave

Wellness Program

Flexible Work Hours

Fertility Treatment Support

INACTIVE