Full-Time

Senior Devops Engineer

Posted on 10/2/2024

accesso

accesso

201-500 employees

Ticketing and visitor management solutions provider

Consumer Software
Enterprise Software
Entertainment

Senior

United Kingdom + 1 more

More locations: Twyford, Reading, UK

Hybrid option available; can work remotely or in-office in Twyford.

Category
DevOps & Infrastructure
DevOps Engineering
Required Skills
Packer
PowerShell
Kubernetes
Microsoft Azure
Git
SQL
Prometheus
Terraform
Nginx
Ansible
Requirements
  • Several years of current experience at both design and hands-on levels with Azure cloud infrastructure
  • Professional experience with RBAC, key vault, VMs, VNETs, VPNs, NSGs, Git, Ubuntu WSL2, PowerShell, Azure CLI and Data platforms (SQL, ADF)
  • Kubernetes deployment and management experience, with associated toolsets such as Kubernetes CLI, Helm, terraform, packer and ansible
  • Network management within Kubernetes with NGINX, service mesh, policy management, WAF
  • Infrastructure monitoring with the Grafana stack (Loki, Prometheus, Tempo)
  • Experience in load/ performance testing and tuning
  • Vulnerability management, such as Trivy or Kubescape
  • Azure Container registry management
  • Azure certifications desirable
  • Experience with High Availability, DR/Business Continuity strategies
  • Must possess a positive attitude at work and make contributions to a healthy company culture
  • Strong problem-solving skills and logical troubleshooting approach
Responsibilities
  • Implement and manage cloud resources to support SaaS application deployments which are designed to be scalable, secure, performant, manageable and cost effective
  • Ensure that all aspects of the implementation are scripted and repeatably deployable through Infrastructure as Code practices
  • Share the responsibility for maintaining clean, efficient CI/CD pipelines with Developers and QA
  • Use an established release process to release to Staging and Production environments
  • Share the responsibility for building observability into the platform with Developers, QA and Site Reliability Engineers
  • Identification and Resolution of platform and pipeline issues/problems as they occur as well as proactively looking to improve the reliability and performance
  • Participate in retrospectives after events occur ensuring plans are put in place to prevent repeat occurrences
  • Work with security team to identify and resolve infrastructure vulnerabilities and deployment issues
  • Ensure data storage and services are deployed in accordance with company security policies and cloud best practices
  • Enhance and participate in DR dry runs
  • Work with other members of the teams to exchange and build knowledge
  • Work in an agile, rapid development environment where effective communication is paramount
  • Collaborate to build and maintain an effective backlog to plan and track tasks according to prioritization
  • Chaos engineering practices
  • Participate in the change management process
  • Focus on lean & improving DORA metrics

Accesso provides ticketing and visitor management solutions that improve guest experiences and streamline operations for attractions like theme parks, zoos, and live entertainment venues. Their products include Accesso Horizon for ticketing management, Accesso Paradox for ski resorts, Accesso Passport for online ticketing, Accesso ShoWare for box office sales, and Accesso Siriusware for retail and restaurant point of sale systems. These solutions operate on a software as a service (SaaS) model, allowing clients to optimize operations and increase revenue through subscription and transaction fees. Accesso stands out by offering features like virtual queuing, which helps reduce wait times and enhances the overall visitor experience. The company's goal is to leverage technology to create personalized experiences for guests while helping clients reach new customer bases and maximize their revenue.

Company Stage

IPO

Total Funding

$87M

Headquarters

Lake Mary, Florida

Founded

2000

Simplify Jobs

Simplify's Take

What believers are saying

  • Accesso's recent acquisitions and partnerships indicate strong growth potential and market expansion opportunities.
  • The £50m growth funding facility provides financial stability and resources for further innovation and development.
  • Accesso's established presence in ski resorts and other attractions positions it well for continued success in these lucrative markets.

What critics are saying

  • The integration of multiple acquisitions could pose challenges in terms of cultural and operational alignment.
  • Dependence on the attractions and venues market makes Accesso vulnerable to economic downturns and industry-specific disruptions.

What makes accesso unique

  • Accesso's focus on technology solutions for attractions and venues worldwide sets it apart from competitors who may not specialize in this niche market.
  • The acquisition of specialized companies like Paradocs Mountain Software and TE2 enhances Accesso's portfolio, providing a comprehensive suite of solutions for diverse client needs.
  • Accesso's strategic partnerships, such as with Sensei Technologies, further differentiate it by integrating advanced technologies into its offerings.

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Benefits

Work Life Balance - We help you balance your work life with your real life! Enjoy our generous paid time off policy, flexible work hours and paid volunteer time off to get involved in your community!

Fun Environment - Our company culture isn’t just about Fun Fridays, nerf gun fights and ping pong tournaments, although we have all of those! We work hard and play hard. With open collaborative workspaces and fully stocked in-office cafes, we are a passionate group with a great work environment!

Benefits - With great medical coverage, an HSA Employer contribution, company-paid long & short term disability and life insurance, we’ve got you covered! Plus with a company matched 401(k) plan, we’re thinking of your future too.

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