Full-Time

Technology Services Group

Technician II

Posted on 4/12/2025

United Parcel Service (UPS)

United Parcel Service (UPS)

Global logistics and package delivery services

No salary listed

Junior, Mid

No H1B Sponsorship

Jackson, MS, USA

Employee must be currently located in the same geographic location as the job or willing to relocate yourself.

US Citizenship Required

Category
IT Project Management
IT Support
IT & Security
Requirements
  • Requires hardware, software and database knowledge for integration with external customer technology and systems utilizing remote support tools or onsite visits
  • Must be currently located in the same geographic location as the job or willing to relocate yourself
  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
Responsibilities
  • Provides technical training and development to departmental resources and customers.
  • Actively plans, monitors, and adjusts expenses to meet and exceed financial expectations and organizational metrics.
  • Applies approved principles for evaluating and setting goals and measures to deliver results.
  • Establishes and maintains professional working relationships with customers through face-to-face engagement, collaboration, and consultative interactions.
  • Utilizes technology to effectively initiate, deploy, and track projects and support services 24x7.
  • Performs technical, analytical, or maintenance work.
  • Typically, knowledge is gained through a combination of formal education in a vocational or technical degree program and on-the-job training.
  • Works within standard operating procedures and/or scientific methods.
  • Requires working knowledge and skills to perform a defined set of analytical, scientific, or operational processes.
  • Applies experience and skills to complete assigned work within own area of expertise.
  • Works with a moderate degree of supervision.
Desired Qualifications
  • CompTIA A+ certification is preferred
United Parcel Service (UPS)

United Parcel Service (UPS)

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UPS provides logistics services that include the transportation of packages and freight, as well as supply chain management solutions. Their operations span over 220 countries and territories, catering to a wide range of clients from individuals to large businesses. UPS's services include express delivery and freight forwarding, with pricing based on the weight, size, and destination of shipments. What sets UPS apart from its competitors is its extensive global network and the use of advanced technology to enhance delivery efficiency. The company's goal is to offer reliable and efficient logistics solutions that facilitate international trade and support businesses in managing their supply chains.

Company Size

N/A

Company Stage

IPO

Headquarters

Atlanta, Georgia

Founded

1907

Simplify Jobs

Simplify's Take

What believers are saying

  • UPS's digital transformation with RFID and DAP boosts operational efficiency and revenue.
  • Acquisitions in healthcare logistics enhance UPS's capabilities in temperature-sensitive product transportation.
  • The rise of e-commerce in emerging markets offers UPS expansion opportunities.

What critics are saying

  • UPS faces increased competition from Amazon's expanding logistics network.
  • Potential labor disputes could disrupt UPS's operations and increase costs.
  • Volatility in fuel prices can significantly impact UPS's operating expenses.

What makes United Parcel Service (UPS) unique

  • UPS leverages advanced technology for efficient global logistics and supply chain management.
  • The company offers a broad range of solutions, including express delivery and freight forwarding.
  • UPS's extensive global network serves over 220 countries and territories.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Professional Development Budget

Company News

PYMNTS
Mar 26th, 2025
Ups Rolls Out Tool To Help Shoppers Avoid Surprise Tariffs

UPS is debuting a tool to help online shoppers view the added cost of tariffs. UPS Global Checkout is designed to ease international trade as a trade war between the United States and other nations complicates eCommerce shipping, according to a Wednesday (March 26) press release. “Until now, international purchases often arrived with an unpleasant surprise — an additional bill for unpaid import costs,” the release said. “UPS Global Checkout solves that problem by guaranteeing upfront the amount online shoppers pay in duties, fees and taxes, and eliminating the frustration of unexpected costs at delivery.”

PYMNTS
Jan 30th, 2025
Ups Expands Digital Transformation With Rfid And Dap Tech

In 2024, UPS achieved significant milestones in its digital transformation and operational efficiency efforts, driven by the evolution of its Digital Access Program (DAP) and use of RFID tagging technology, both of which have played a crucial role in the company’s progress. DAP, which streamlines shipping processes for businesses, saw notable success in 2024, per the company’s fourth-quarter earnings results, released Thursday (Jan. 30). With a 17% year-over-year increase in revenue, DAP generated $3.3 billion in global revenue, contributing significantly to UPS’s overall growth. The program offers businesses discounted shipping rates, seamless integration with eCommerce platforms and flexible shipping options, making it easier for small and medium-sized businesses (SMBs) to access UPS’s advanced logistics solutions. SMBs accounted for 28.9% of UPS’s total U.S

FreightWaves
Jan 30th, 2025
Ups Slashing Amazon Volume By 50% In Push For Profitability

UPS said it will cut the volumes it handles for Amazon by 50% going into the second half of 2026 as part of a plan to improve profitability at the parcel carrier.The news was announced during the company’s fourth-quarter earnings release and call with analysts Thursday before the market opened.E-commerce giant Amazon accounted for 11.8% of revenue at UPS in 2024, but “looking ahead, we project this business, if we take no action, will drive diminishing returns,” CEO Carol Tomé said during the call with analysts. “Amazon is our largest customer but not our most profitable.”After the announcement about Amazon, UPS stock fell by as much as 15% by noon.UPS (NYSE: UPS) also announced an initiative called “efficiency reimagined,” which aims to reduce spending by $1 billion and will include reductions in labor and the closing of a number of facilities in its logistics network over the next several quarters.The company reported fourth-quarter revenue of $25.3 billion, a 1.6% year-over-year increase compared to the previous year.Adjusted earnings per share in the quarter came in at $2.75, up 11.3% year over year compared to the fourth quarter of 2023.UPS missed Wall Street revenue expectations of $25.419 but beat EPS predictions of $2.53.The company’s U.S. domestic segment fourth-quarter revenue increased 2.2% year over year to $17.3 billion, reflecting a 2.4% year-over-year increase in revenue per piece, along with increases in air cargo volumes. UPS’ international segment quarterly revenue grew 6.9% year over year to $4.9 billion, reflecting an 8.8% year-over-year increase in average daily volume. “International domestic average daily volume increased 5.8% compared to last year, driven by strong performance in Canada,” CFO Brian Dykes said. “On the export side, average daily volume increased 11.7% year over year, with all regions delivering average daily volume growth. Asia export average daily volume was up 15.4% year over year, delivering growth for the third consecutive quarter.”Dykes said 17 of UPS’ top 20 export countries grew export average daily volume during the fourth quarter, led by Mexico and Germany.“In Germany, which is our largest export market, average daily volume increased 8.6% compared to last year in the fourth quarter,” Dykes said.The supply chain solutions segment’s fourth-quarter revenue declined by 9.1% year over year to $3 billion.For 2025, UPS expects total revenue of $89 billion, down about 2.3% from 2024. The company is planning capital expenditures of about $3.5 billion, dividend payments of around $5.5 billion, subject to board approval, and share repurchases of around $1 billion. The effective tax rate is expected to be around 23.5%.During the call, an analyst asked UPS officials if they believed they had seen “the last of the big shoes to drop on some of the changes to the competitive landscape, or could there be more seismic shifts?”“I think the world is changing, and the rate of change is accelerating,” Tomé said

Logistics Business
Jan 8th, 2025
UPS Acquires European Cold-Chain Providers

UPS has completed the acquisition of Frigo-Trans and BPL, enhancing its healthcare cold-chain logistics capabilities in Europe. Frigo-Trans offers temperature-controlled warehousing and Pan-European transportation, while BPL provides GDP-compliant shipping for time-critical, temperature-sensitive products. These acquisitions bolster UPS Healthcare's global logistics solutions for pharmaceutical, medical device, and laboratory diagnostic industries.

Financial Post
Jan 8th, 2025
UPS Acquires Frigo-Trans and BPL

UPS has completed the acquisition of Frigo-Trans and BPL, enhancing its healthcare logistics capabilities in Europe. Frigo-Trans offers temperature-controlled warehousing and Pan-European cold chain transportation, while BPL provides time-critical freight forwarding. This acquisition strengthens UPS Healthcare's ability to meet the complex logistics demands of the pharmaceutical and biotech industries. UPS reported 2023 revenue of $91 billion.