Reliability & Maintenance Manager

Primary location: Lancaster, Pennsylvania, Macon GA, Pensacola FL, or Hilliard OH
Relocation offered: Yes 
Employment status: Full-Time 
Travel: 26%-50% 
Non-compete: No 

The estimated base salary range for this role is “$145,000 to $185,000” per year.  
Individual pay is based upon location, skills and expertise, experience and other relevant factors

​What does it mean to work at Armstrong?

It means being immersed in a supportive culture that recognizes you as a key player in Armstrong's future. We are a large company with a local feel, where you will get to know and collaborate with leadership and your colleagues across the company.

By joining us, you'll have the opportunity to make the most of your potential. Alongside a competitive remuneration package, you will receive:

A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability coverage, vacation and sick time, product discount programs and many more.
Personal development to grow your career with us based on your strengths and interests.
A casual work environment where we have a recognition program for our team, and service awards. You will also be able to make the most of our fitness center and lunchtime cafe. 
A working culture that balances individual achievement with teamwork and collaboration. We draw on each other's strengths and allow for different work styles to build engagement and satisfaction to deliver results. 
​

Under the direction of the Senior Director, Mineral Fiber Operations while collaborating with plant leadership teams, this leader is accountable for:

• Developing, leading and managing Mineral Fiber Operations Reliability Strategy and Standards with a focus on driving improvements in condition of assets, process heath, and work practices and skills to increase PR/OEE and reduce costs
• Identifying and implementing Mineral Fiber Operations Maintenance Management Best practices in the areas of cost control, preventive and predictive maintenance, precision skills and downday effectiveness
• Champions reliability and maintenance skill and competency development across broad operational leaders and executors in support of the Company’s strategy. Develops reliability subject matter experts and capabilities across operations.
• Develops an assortment of projects and initiatives that align with achieving full safety, quality, delivery, & cost KPIs that support our productivity and growth targets.
• Understands and implements digital tools to expand the capability and accuracy of manufacturing processes driving manufacturing efficiency and enabling rapid innovations.

What’s in it for you?

• High-impact leadership role that shapes company-wide reliability strategy, influences plant performance, and drives major operational improvements.
• Opportunity for professional growth through leading cross-functional teams, developing future reliability experts, and guiding strategic initiatives.
• Strong organizational visibility and influence, collaborating directly with senior leadership, shaping long-term strategy, and leading innovation across multiple facilities.

What will you do?

Safety, Environmental and Sustainability:

• Supports the development and execution of company EHS strategy
• Ensures compliance AWI and regulatory standards.
• Develops a mindset and culture of zero injuries based on risk assessment (ability to see risks) and risk tolerance (passion to remove risks).
• Achieves high standards of 5S and housekeeping to minimize risks and maximize performance.
• Provides active leadership aligned to sustainability initiatives for people, product and planet.

Reliability Strategy and Standards:

• Develop the Mineral Fiber vision and reliability improvement plans and standards to drive improvements of the condition of assets, process health, and work practices and skills to increase PR/OEE and reduce costs
• Identify and drive best practices across the organization, train leadership as “Reliability Champions”, communicate successes and drive the recognition process
• Provide dashboards and progress reports to plant managers and the Sr Director MF Ops through weekly calls and quarterly face to face meetings
• Responsible for driving attainment of following key network KPI’s: plant reliability targets maintenance cost budget, with a plan to offset inflation each year, and target % of all assets in precision state

Implement Maintenance Management System Best Practices in the following areas:

• Maintenance budget and cost control
• Storeroom management and inventory control
• Preventive and predictive maintenance
• Downday Effectiveness
• Precision Maintenance Practices
• Precision Capital Practices
• TPM

Divisional Reliability and Maintenance Skill and Competency Development:

• Organizes and leads the Mineral Fiber Operations Reliability Steering Team
• Organizes and leads the various Mineral Fiber Operations networks – maintenance managers, stores, PdM, etc
• Work with HR to define competencies, hiring practices, and developmental and progression plans for various reliability capabilities such as maintenance managers, maintenance supervisors and reliability engineers
• Assess progress of capabilities and competencies and manage annual plans to develop the skills needed to support required PR/OEE levels
• Assist in the development, recruitment, and retention of maintenance leadership and specific competencies
• Organize and lead reliability and maintenance conferences for various networks

Operating Plan:

• Achieves operating plan results for: full safety, quality, cost, and productivity.
• Develops critical business process, managing routines and KPIs to align expectations and deliver sustainable improvements and results.
• Manages the portfolio of opportunities for a robust pipeline of innovations and initiatives that achieve growth and productivity expectations.   This includes a complete and integrated list of initiatives that are properly scoped, prioritized, valued, resourced and scheduled.
• Drives project execution using Agile, Lean and Project Management best practices.
• Drives reliability and maintenance best practices including PDM, PM, TBM, and Precision Maintenance
• Achieves manufacturing financial returns and performance metrics.

Strategic Plan:

• Participates in developing and executing the manufacturing strategic plan.
• Actively identifies and shapes strategic opportunities for improvement that result in a competitive advantage and step changes in performing results.
• Drives strategic initiatives and process improvements – align to the strategy à structure the organization to support à develop and attract talent to execute.
• Set KPIs – Safety, Quality, Service, Growth, Productivity, Reliability, & Scrap.
• Stays current on continuous improvement technologies and processes that apply to, manufacturing operations and other business functions – identifies opportunities and develops business cases for application.
• Builds a pipeline of reliability professionals to support key roles and succession planning.

Travel: Domestic travel required; approximately 26%-50%

Required Qualifications

• Bachelor's degree in engineering. Experience will be considered in lieu of a degree
• Minimum of 10 years of manufacturing, maintenance and plant leadership experience
• Supervisory experience
• Demonstration of effective interactive skills with all levels of the organization to drive improvements and actions and facilitate behavioral change related to eliminating reliability defects
• Experience with equipment maintenance techniques, such as Precision Maintenance and TPM.
• Experience with continuous improvement processes and best practices, including Lean Manufacturing

What will make you successful?

• Track record of results and driving execution: alignment and engagement of the entire organization’s talent and passion, good problem-solving methodology and data analysis, and project management rigor and tools.

• Leadership skills with a proven track record of success in building cross-functional teams and developing key talent.
• Demonstrated change agent and execution ability to lead, motivate, direct and achieve results through teams and functional support resources for a start-up or major transformation.
• Applied knowledge of Agile & Lean manufacturing practices.
• Demonstration of strong project management skills

What will make you stand out?

• Six Sigma Black Belt
• Lean Certification

Physical and Mental Demands

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to:  sit for prolonged periods; repetitive motion of hands/wrists/fingers; concentrate and repeat the same physical or mental activities over and over; think analytically and be exact or highly accurate; make decisions such as to identify complex problems, develop options and implement solutions; work in a team; ability to maintain regular, punctual attendance consistent with the ADAAA, FMLA and other federal, state and local standards; pay attention to and remember details; communicate effectively including active listening to understand points being made, and asking appropriate questions and not interrupting inappropriately; speak to convey information effectively; write to communicate effectively as appropriate for the needs of the audience; read to understand work related documents; move between different physical locations within and between buildings; and push, pull, carry and lift in the normal course of travel.

Work Environment

The work environment described here are representative of those an employee encounters while performing the functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Requires working indoors in environmentally controlled conditions with standard level of noise common to an office environment including office equipment and co-workers speaking to each other and on phones.  Employees are required to wear personal protective equipment when entering the floor of manufacturing facilities based on the specific requirements of each location.

Why should you join Armstrong World Industries?

Armstrong World Industries (AWI) is an Americas leader in the design and manufacture of innovative interior and exterior architectural applications including ceilings, specialty walls and exterior metal solutions. With approximately $1.4 billion in revenue, AWI has about 3,700 employees and a manufacturing network of 21 facilities in North America.

At home, at work, in healthcare facilities, classrooms, stores, or restaurants, we offer interior solutions that help to enhance comfort, save time, improve building efficiency and overall performance, and create beautiful spaces.

For more than 160 years, we have built our business on trust and integrity. It set us apart then, and it sets us apart now, along with our ability to collaborate with and innovate for the people we're here to serve - our customers, our shareholders, our communities and our employees.

We are committed to developing new and sustainable architectural solutions, with design and performance possibilities that make a positive difference in spaces where we live, work, learn, heal and play. It's an exciting, rewarding business to be in, and we're committed to continue to grow and prosper for the benefit of all of our stakeholders. We hope you join us.

Our Sustainability Ambition

"Bringing our Purpose to Life" - lead a transformation in the design and building of spaces fit for today and tomorrow.
We are committed to:

• Engaging a diverse, purpose-driven workforce;
• Transforming buildings from structures that shelter into structures that serve and preserve the health and well-being of people and planet;
• Pursuing sustainable, innovative solutions for spaces where we live, work, learn heal and play;
• Being a catalyst for change with all of our stakeholders; and
• Making a positive difference in the environments and communities we impact.

About the location (Lancaster PA)

Lancaster, PA. A great central location in South Central Pennsylvania, Lancaster is ideally situated for easy access to major metropolitan cities such as Philadelphia, Baltimore, Washington DC, and New York City. Lancaster offers a vibrant arts and entertainment community with wonderful historic sites, B&Bs, museums, great shopping, entertainment venues and restaurants.

Armstrong is committed to engaging a diverse, purpose-driven workforce.  As part of our dedication to diversity, AWI is committed to Equal Employment Opportunity and all qualified applicants receive consideration for employment without regard for race, sex, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at by email at AWI talent acquisition and let us know the nature of your request and your contact information. Requests for accommodation will be evaluated on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Come and build your future with us and apply today!