Lead Delivery Engineer

Lead Delivery Engineer, Communication and Collaboration – Technology
Scale F

FTC 12 months

Full time

Location: Leeds

Job Description

This is an exciting opportunity for a technically skilled and delivery-focused engineer to lead the implementation of Microsoft 365 technologies, AI, and other digital solutions across the organisation. As a Lead Delivery Engineer, you’ll play a pivotal role in ensuring the successful delivery of secure, scalable, and user-centric services  while also exploring and deploying new technologies that enhance our digital workplace like Microsoft Copilot and Copilot Agents.

Flexible Working Options

This role is open to flexible working patterns, including:

• Job share
• Flexible start and end times
• Part time working
• Compressed hours (subject to approval)
• Working from abroad (subject to policy)
• Hybrid working with a minimum of 40% office attendance per month
   

A Day in the Role

Your day might begin with a stand-up to align with your team’s sprint. Next, you may have some project work to do or a project meeting to attend, where you’ll be modernising the Bank through the services you’re responsible for. After that, you may draft and raise a change request through the Bank’s formal processes to change or update a policy in the Teams Admin Center the following week. If you’re in the office, you could have lunch in the canteen with some of your colleagues. In the afternoon, you may have a support call from a user about a SharePoint Online issue and ensure our monitoring tools haven't alerted us to anything untoward. Once you’ve sorted that call, you’ll document the fix so that colleagues in your team and division better understand the services you support. The rest of the afternoon could be spent reviewing the technical documentation of an upcoming feature for Copilot Agents and identify any required actions for the team.

Role Requirements

Are you passionate about delivering high-impact technology solutions? Do you thrive in fast-paced environments and enjoy collaborating across teams to drive outcomes? Maybe you already have experience leading technical delivery in Microsoft 365 environments or are eager to step into a more strategic role?

Minimum Criteria
We’re looking for someone who has the following key skills and experience:

• Experience of building effective working relationships with others and provide challenge where appropriate
• Attention to detail with the ability to craft concise, informational documentation
• Experience researching, evaluating, and planning the deployment of new or unfamiliar technologies
• Proven experience delivering complex technical projects or services at scale
• Strong understanding of Microsoft 365 technologies including Teams, SharePoint Online, Entra ID, and Microsoft 365 Office suite of applications
• Excellent written and verbal communication and stakeholder management skills

Essential Criteria
We are interested in hearing from candidates who have the following capabilities:

• Strong problem-solving skills and a proactive mindset
• Ability to translate technical concepts for non-technical audiences
• Demonstrated leadership in cross-functional delivery teams
• Experience with scripting tools like Windows PowerShell and PowerShell
• Experience of owning and managing services at a third line level, including building roadmaps, improvement plans, and developing services beyond just fixing issues
   

Desirable Criteria
It would also be beneficial, but not necessary, to have some of the following:

• Knowledge of ITIL practices and service management
• Experience in regulated or public sector environments
• Exposure to data governance, compliance, or security frameworks
• Experience with Power Platform (Power Apps, Power Automate, Power BI)
• Experience with Microsoft Copilot and Copilot Agents administration
• Understanding of Group Policy management and user administration in a hybrid Active Directory environment
• Experience with Agile methodologies (e.g. Scrum, Kanban)
• Knowledge of Purview and Compliance around document management, information protection and other communication compliance tools
• Familiarity with Microsoft 365 Copilot, Copilot Agents, and Copilot Studio
   

Don't hesitate to apply if you don't meet all the essential criteria. We value diverse perspectives and believe that different backgrounds can contribute to our team's success. It is important to note that the Bank has a robust ITIL Change Management process, has business-critical processes that depend on our M365 tools, and requires incidents on these technologies to be resolved quickly. Because of this, you will also need to occasionally work evenings and weekends to perform certain tasks, especially on live systems. Payment for this is in the base salary - there is no additional remuneration available for this.

How this Role Fits into the Wider Organisation

This role sits within the Digital Workplace domain in the Bank and contributes directly to the organisation’s digital transformation strategy. As a Lead Delivery Engineer, you’ll help shape the future of our technology landscape, ensuring that our platforms and services are robust, user-centric, and future-ready.

Our Approach to Inclusion

The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.

At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public.

We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.

For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month.  Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.

Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application.

Salary and Benefits Information

We encourage flexible working, part time working and job share arrangements.  Part time salary and benefits will be on a pro-rated basis as appropriate.

We offer a salary as follows:

Leeds circa £47,920 - £53,910

In addition, we also offer a comprehensive benefits package as detailed below:

Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time.
A discretionary performance award based on a current award pool.
An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.   
26 days’ annual leave with option to buy up to 12 additional days through flexible benefits. 
Private medical insurance and income protection.
 

National Security Vetting Process

Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy.  Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice.

The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance.  As such, our ability to employ individuals who require sponsorship for immigration purposes is limited.  The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful.  Eligibility will therefore be considered on a case by case basis.

The Application Process

Important: Please ensure that you complete the ‘work history’ section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It’s therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process.

This role closes on Wednesday 3 September.

The assessment process will comprise of two interview stages to assess competencies and technical knowledge.

Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed.

Base Salary: Leeds: £47,920 - £53,910