Strategic Operations Manager - New York City
Nursa is revolutionizing the temporary healthcare staffing industry by delivering an unparalleled level of transparency and accessibility to healthcare providers, and living out our mission to enrich the life of every clinician with innovation and opportunity. We’re committed to helping professionals such as registered nurses (RNs), licensed practical nurses (LPNs), and certified nursing assistants (CNAs) advance their careers by giving them the power to choose from available shifts provided by facilities in their area. In turn, Nursa’s marketplace platform technology empowers healthcare facilities to bring in the talent they need without spending time and resources on traditional nursing recruitment processes. By connecting healthcare clinicians and healthcare facilities to fill per diem and on-call shifts, the Nursa marketplace increases access and transparency to the $17 billion temporary clinician staffing industry. We’re a profitable, venture backed startup founded in March 2020 and are rapidly expanding. Your impact will not only be on the business, but also on the daily lives of healthcare providers and the quality of care everyone experiences.
As Nursa continues to drive business growth, the company is seeking a Strategy & Operations Manager to build our business from the ground up. As a Strategic Operations Manager, you will be responsible for launching and scaling Nursa in new markets, being directly responsible for securing both supply (i.e., clinicians) and demand (i.e., facilities). You will be required to establish product and market fit, develop a critical mass of sufficient supply and demand to generate momentum in the market, and establish pricing strategies and operational processes to ensure long-term success.
This role will require a significant amount of day and overnight travel work with clinicians and facilities- between 50-75% expected. We’re looking for someone who is excited about working with clients in person and doesn’t mind putting in the face time.
You will take complete ownership of Nursa’s growth in your region and will persevere through any challenge to complete the task.
You are an operator through and through. You are decisive, resilient, and have an innate ability to develop processes and playbooks to scale your impact.
You love setting strategy and developing data-driven insights. In this role you will be expected to develop an investment thesis for entering new markets, establishing strategies for entry and pricing levels, and from there execute on your vision.
You aren’t afraid to roll up your sleeves and be hands-on with problem solving.
3+ years of experience in strategy, consulting, start-up, operations, or related experience
Data-driven mindset: you love analyzing data and using it to achieve business impact
People-focused: You are a natural extrovert, and would feel at home in a role where you’re presenting to a group of prospective clinicians in the morning, and working hands-on with facilities in the afternoon to get them signed up and onboarded to the Nursa platform.
Relationship-driven: You’re comfortable managing relationships, building trust, and have strong sales and account management instincts
Self-motivated and self-starter who works well independently and possesses strong organization and time management skills
Proven ability to balance attention to detail with swift execution
High-growth operations, tech, or startup experience is a plus, but not required
What you get in return:
Opportunity to revolutionize healthcare industry and build both relationships and teams that make a tangible impact
We empower team members to act intelligently and be owners, believing that execution is everything, and have designed a learning-focused environment where you get ongoing support and regular feedback to help you grow
Nursa is an equal opportunity employer. We aim to build a workforce of individuals from different backgrounds, with different abilities, identities, and mindsets. Even if you do not meet all of the qualifications listed above, we encourage you to apply!