Full-Time
Direct Support Leader
RHA Health Services
1,001-5,000 employees
Community-based disability and behavioral health services
No salary listed
La Grange, NC, USA
In Person
 Administrative & Executive Assistance (1) |
|---|
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- The employee must complete a criminal background check.
- The employee must be cleared through the OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities registry.
- The employee must complete drug testing.
- The employee must complete education verification and other credentialing based on position requirements.
- The employee must provide proof of employment history or references if required.
- If driving is required to provide transportation for individuals, the employee must provide a driver's license, driver's insurance, and a vehicle.
- Provide support for individuals and groups of persons with disabilities in residential and day settings by performing Direct Support and House Assistant duties.
- Assist with ensuring staff coverage of all three shifts as scheduled by the Home Manager or as necessary when scheduled staff cannot work.
- Reside at certain residences by sleeping over when working a special schedule or work week, if required.
- Assist people receiving services in identifying and communicating their requests and needs for services and supports.
- Implement services and supports addressing each person's goals and desired outcomes as identified through the person's Person Centered Plan.
- Complete assigned tasks using knowledge, experience, and judgment under the supervision and direction of the Home Manager.
RHA Health Services delivers community-based health and support services for people with disabilities and health challenges across GA, NJ, NC, PA, and TN. Its programs include disability services, behavioral health counseling, substance use treatment, crisis intervention, and Deaf/Hard of Hearing supports. Care is person-centered and outcome-focused, with services such as supported living, outpatient care, vocational rehabilitation, and 24/7 crisis response in NC. The company differentiates itself through accessibility and inclusion efforts, CARF and CQL accreditations, and growth via organic expansion and acquisitions like Howell Support Services, aiming to improve independence and quality of life.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Asheville, North Carolina
Founded
1989
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Simplify's Take
What believers are saying
- RHA launched Get My Me Back in May 2026, strengthening mental-health demand capture.
- Asheville's August 2026 co-responder pilot embeds RHA in crisis response with police and fire.
- Trillium-backed mobile clinics serving multiple counties and Ocracoke expand reach into underserved North Carolina markets.
What critics are saying
- Private-equity ownership under Blue Wolf and Formation Capital keeps exit pressure on margins.
- Avery and Whipple FLSA cases filed in 2023 show persistent wage-and-hour exposure.
- Grant-funded Asheville co-responder pilots and mobile clinics depend on renewals by 2027.
What makes RHA Health Services unique
- RHA combines IDD, behavioral health, and substance use care across five southeastern states.
- Its 24/7 Comprehensive Care Centers and mobile crisis teams create hard-to-replicate local coverage.
- CARF 2025 and CQL 2024 accreditations signal durable operational quality and person-centered care.
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Benefits
Payactiv
Employee perks and discount program
Paid Time Off
Health/Insurance
401(k) retirement savings program
Wellbeing Programs: Physical, Emotional and Financial
Chronic Disease management programs for hypertension and diabetes
Training: Free CPR, first aid, and job-specific training opportunities
Company News
Additional mental health support for Downtown and beyond. August 12, 2026 Asheville is expanding access to mental health resources for people experiencing crisis, with new partnerships touching both public safety and public transit. The Asheville Police Department and Asheville Fire Department's Resource and Engagement Support Team (REST) have partnered with RHA Health Services, supported by a Vaya Health grant, to place certified mental health professionals alongside first responders on select crisis calls. The pilot runs 60 days. Officers and REST firefighters will have a non-uniformed mental health professional on scene to help de-escalate situations and connect people directly with care, rather than simply making a referral. Learn more Sixty days is a short runway to judge impact, so Asheville Downtown is watching how the pilot performs and whether it becomes a permanent fixture. If it works as intended, it should mean fewer unresolved crisis calls Downtown and a stronger safety net for the people who rely on these services most. Asheville Rides Transit is adding mental health support too. As part of the City's new four-year, $54.9 million contract with RATP Dev, a crisis counselor will be stationed at the ART Transit Center at 49 Coxe Ave to connect riders in need with community resources. This is particularly critical as the transit center remains one of its most challenging areas in terms of calls for services related to safety and cleanliness. More info For Downtown, this is a meaningful program. Anyone visiting, living, and working Downtown likely regularly encounters people in crisis on the street, and until now the options have been limited. Having trained mental health professionals embedded in those responses means faster, more appropriate care for the person in crisis.
RHA launches RHA Cares Awards, recognizing 12 employees. This year, RHA Health Services launched the RHA Cares Awards, celebrating excellence across its company! RHA Health Services, LLC gathered in Atlanta for an award ceremony, enjoyed fellowship and food, and recognized the following recipients. The RHA Cares Excellence Award recognizes Direct Support Professionals throughout the company for their extraordinary impact. In the ceremony, CEO Mickey Atkins honored them as "leaders in the way they act, the way they present themselves, and the way they support the people RHA cares for." Here are the recipients of the 2025 RHA Excellence Awards:
ASHEVILLE, N.C., Feb. 28, 2025 /PRNewswire/ -- RHA Health Services is pleased to announce that it has achieved Person-Centered Excellence Accreditation from CQL | The Council on Quality and Leadership. This prestigious accomplishment demonstrates that RHA aligns with the highest standards in the human services field and recognizes the organization's significant impact on the lives of people with disabilities."This is a great achievement, and we're honored to partner with RHA on their accreditation!" says Mary Kay Rizzolo, President and CEO of CQL. "They're showing people supported, families, employees, and others, that they're committed to quality services that help people's dreams come true."Since 1989, RHA has partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more. Throughout Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, RHA provides care to individuals with intellectual/developmental disabilities. In North Carolina and Pennsylvania, the organization also provides behavioral health services to individuals with mental health and substance use needs and provides services to those who are Deaf and Hard of Hearing.Person-Centered Excellence Accreditation, a four-year term, is awarded to organizations that meet CQL's rigorous standards, integrate CQL tools and approaches, and establish a quality management system to drive data-based decision-making
Dotty Bell retires from RHA Health Services.
Capital One announced that it has provided a senior credit facility to support Formation Capital's acquisition of RHA Health Services LLC and its affiliates.