Simplify Logo

Full-Time

Business Operations Manager

Posted on 6/21/2024

MetroStar

MetroStar

201-500 employees

Provides digital services for public sector

Consulting
Government & Public Sector

Senior

Washington, DC, USA

Category
Project Management
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Business & Strategy
Required Skills
Communications
Management
Requirements
  • Active Secret clearance
  • Bachelor’s degree
  • Minimum of 5 years of progressive management experience
  • At least 5 years of hands-on experience in work similar to that being supervised
  • Ability to prepare management, business, technical, and personnel reports
  • Excellent verbal and written communication skills
  • Experience with refugee processing gained from DHS, Department of State/PRM, Department of State/PRM/RPC, DHS/Office of Refugee Resettlement, or USRAP partner employment highly desired
Responsibilities
  • Supporting the PM and DPM in executing the RPC project
  • Working closely with PRM to support the overall mission for overseas and domestic components of the US Refugee Admissions Program
  • Supervising refugee case processing operations
  • Innovating to identify efficiencies/automation for case processing staff
  • Supervising training, change management, and business analysts supporting RSC caseworkers
  • Reviewing and analyzing reports, records, and directives
  • Coordinating Refugee Operations activities with START software team
  • Monitoring and analyzing costs and preparing budget
  • Evaluating current procedures and practices for department objectives
  • Establishing standards for functions in accordance with quality control programs
  • Liaising closely with PRM/A federal team on refugee case processing issues

MetroStar specializes in digital services and management consulting for the public sector, leveraging Human-Centered Design, Artificial Intelligence, DevSecOps, Cloud, Cybersecurity, and Enterprise IT to accelerate government innovation through user-centric capabilities. Their technologies include a powerful ML platform and a DevSecOps solution tailored to the needs of federal agencies, enabling faster, tailored results for every mission.

Company Stage

N/A

Total Funding

$4.4M

Headquarters

Reston, Virginia

Founded

1999

Growth & Insights
Headcount

6 month growth

2%

1 year growth

16%

2 year growth

43%