Salesforce Administrator

What you will do:

• Configure and customize Salesforce to meet the needs of the business, including setting up fields, page layouts, reports and dashboards for both web and mobile use.
• Identify, design and implement automation for time-consuming tasks, to allow our team to spend more time with customers and drivers and less time on administrative tasks.
• Support daily Salesforce administration tasks, including user management, permissions and data maintenance.
• Troubleshoot issues and provide end-user support to ensure adoption across the organization.
• Collaborate with cross-functional teams to develop and deliver solutions that enhance our Growth and Operations organizations’ work.
• Create and maintain robust documentation of our Salesforce processes, workflows and best practices.
• Develop and conduct regular enablement sessions with end users.
• Conduct regular system audits to ensure data integrity and consistency.
• Assist with integration with other business systems, data imports and exports.
• Explore opportunities and implement AI-enabled systems to keep ahead of market trends.
• Stay up-to-date with Salesforce updates, features and best practices to improve our use of the platform.

What you need to have:

• Understanding of Salesforce CRM and its core features, Salesforce Certified Administrator certification or desire to obtain it.
• Experience with Salesforce Lightning, workflows, process automation tools.
• Familiarity with integrating third-party systems and apps.
• Adaptability and a willingness to learn new tools, processes and systems quickly.
• Excellent written communication skills, ability to tailor findings to both a technical and non-technical audience.
• Proven critical thinking & problem solving skills; demonstrable ability to propose process improvement plans.
• Cross-functional collaboration skills.
• Basic project management skills.

Bonus Points if you have:

• Advanced Salesforce Administration certifications.
• Experience developing and conducting training and enablement programs.
• Familiarity with technical documentation standards and practices.
• Extreme curiosity to develop new expertise in both operations and the teams we support.
• Understanding of SaaS, logistics and materials industries and tangentially related industries.

What is in it for you?

• You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work.
• Significant and meaningful responsibilities from Day 1, with the ability to shape the primary support structures for all our external-facing roles. The possibilities are limitless and depend on you.
• Work in a remote environment with a flexible schedule. We don’t micromanage and want to help you do great work.
• There is no work/life—there is only life and we want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work.
• We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.