Assistant Director

The Student Academic Success Center team focuses on creating spaces for students to engage in their
coursework and approach to learning. Through academic coaching, tutoring, Supplemental
Instruction, effective communication strategies, the Tartan Scholars program, accommodations for
students with disabilities, and language support for multi-lingual learners, we offer a wide variety of
opportunities for students to deepen their understanding of who they are as learners, communicators
and, ultimately, scholars. The Student Academic Success Center values delivering a positive
experience of student-centered support and resources while being equity-minded, asset-oriented and
data-informed. The Assistant Director, Tartan Scholars Program will report to the Director of Tartan
Scholars Program.

The Tartan Scholars Program is designed to meet the unique needs of high-achieving students who
experienced opportunity gaps prior to their enrollment at Carnegie Mellon. The program intentionally
offers support and resources proven to amplify Scholars' success skills. The Assistant Director, will
demonstrate a commitment to inclusion ensuring all students have what they need to thrive,
designing success initiatives through data-informed decision-making, and demonstrate a record of
success providing developmental support to undergraduate students across the span of their
university experience.

The Assistant Director’s role will collaborate with Success Center partners to manage academic resource initiatives (e.g. Six Weeks to Success), serve as the point of contact for Tartan Scholars experiencing challenges, and serve as the program’s point of contact for students on leave from the university for personal or academic reasons.

The Assistant Director will collaborate with the Director on signature Tartan Scholar initiatives that
define the Tartan Scholar experience including summer connections with incoming students, the Pre-
Fall experience, the Winter Conference and Senior Celebration, as well as support the Director of
Tartan Scholars Program in advocacy related to equity issues impacting students from limited-
resource backgrounds to support the academic success and retention of Tartan Scholars.

Core responsibilities include:

• Academic Support & Resource Referral Initiatives – Engage Tartan Scholars to support academic success, retention and personal development, including: determining and
  interpreting student support needs on an individual basis; monitoring academic progress
  each semester and progress towards degree, and supporting Tartan Scholars experiencing 
  academic concerns; lead programmatic efforts for Tartan Scholars experiencing academic
  challenges and serve as the program’s point of contact for Scholars on leave from the
  University for personal and/or academic reasons; initiate referrals to appropriate resources
  within the Success Center and across the University, managing intentional handoffs and
  follow up referral efforts for Tartan Scholars; collaborate with Success Center partners to
  manage academic resource initiatives (e.g. Six Weeks to Success)
• Collaborate on Enhancing the Tartan Scholar Experience - Collaborate with the Director on signature Tartan Scholar initiatives that define the Tartan Scholar experience,
  including: summer connections with incoming Scholars, the Pre-Fall Experience, the Winter
  Conference and Senior Celebration. Advocate for issues impacting students' ability to
  navigate systems and thrive successfully. Work collaboratively with the Director and
  Success Center colleagues to plan, develop, implement, and assess day-to-day initiatives
  that define the Tartan Scholar Experience; recruit and supervise the student Family
  Ambassadors, who serve as peer mentors for small groups of first-year Scholars
• Success Center and University-wide Collaboration and Support – Represent the Director in meetings and collaborations as needed; collaborate with colleagues in
  Enrollment Management, Student Affairs and the University’s six undergraduate colleges on
  the development of the Tartan Scholar experience; develop, in collaboration with campus
  partners, new initiatives
• Success Center Responsibilities - Support the comprehensive efforts of the Student Academic Success Center, including piloting new collaborative initiatives, contributing to
  data collection, assessment, and impact analysis for the Tartan Scholar Program, and
  developing partnerships that support the holistic student experience; contribute to the
  creation of Tartan Scholar related content for the newsletter and social media presence
• Service to the University Community - Evidenced by committee participation and volunteering at university wide events and initiatives that provide both professional and
  personal development while engaging in the life of the university.

Adaptability, excellence, and passion are vital qualities within Carnegie Mellon University. We are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

• Student forward and equity-minded that will lead the coordination of academic support and resource referral efforts for Tartan Scholars
• Ability to collaborate and communicate with a variety of stakeholders
• Service-oriented approach to assisting others

Qualifications:

• Bachelor’s degree in education, leadership, sociology, psychology, human relations,
  or related field
• Three to five years of relevant work experience.  Progressive responsibilities in an academic support environment is preferred.    
• A combination of education and relevant experience from which comparable knowledge is demonstrated may be considered.

Requirements:

• Successful completion of a pre-employment background check 
• Child Protection Clearances (Act 153)

Joining the CMU team opens the door to an array of exceptional benefits.

Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insuranceas well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits, take well-deserved breaks with ample paid time off and observed holidays, and rest easy with life and accidental death and disability insurance. 

Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access, and much more!

For a comprehensive overview of the benefits available, explore our Benefits page.

At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.

Are you interested in an exciting opportunity with an exceptional organization?! Apply today!

Location

Pittsburgh, PA

Job Function

Academic Program Administration

Position Type

Staff – Regular

Full Time/Part time

Full time

Pay Basis

Salary

More Information: