Director - Network Engineering

WOW! is currently hiring a Director, Network Engineering to work remotely!

For remote positions, employees can sit in one of the following states:  AL, AZ, CO, FL, GA, IL, IN, MI, OH, SC, TN and TX.  Please only apply if you can live and work full-time in one of the states listed above; your application will not be considered or reviewed if you live outside of these states. State locations and specifics are subject to change as our hiring requirements shift.

The Director of Network Engineering will lead the Core/Backbone Network Design, Integration, and Implementation teams.  This position is responsible for ensuring the team is focused on the right priorities and is delivering quality services which meet the requirements of the business. 

Let us tell you about the perks!

• Be part of a company whose core values include respect, integrity, spirit of service, and accountability!

• Salary: Competitive Compensation (Salary may be negotiable based on experience)

• We are currently offering a restricted stock grant!

• Medical, dental, and vision insurance, and 401k with a company match

• Paid time off, paid holidays, and tuition reimbursement.

• Significant discounts on broadband packages for employees residing in our service areas.

What you'll be doing:

Essential duties and responsibilities include but are not limited to those listed below:

• Lead the Design, Integration, and Implementation engineering teams in building backbone, internet-edge and data center solutions to support the services provided by WOW!.  

• Provide vision and strategy for service and/or network enhancement.

• Monitor company KPI reports ensuring Engineers meet their individual and team goals on a consistent basis.

• Drive continuous improvement initiatives resulting in increased productivity, as well as scalable and efficient processes to support the operational components of the network.

• Develop short- and long-term strategic departmental plans that support the overall corporate and technology strategy.

• Interface with company executives to assure investments in networks are appropriate and compatible with the industry that can scale and adapt as the business needs dictate.

• Responsible for development and engagement of employees within the Design, Integration, and Implementation engineering teams.

• Represent the team and their responsibilities to the rest of the business units while managing the resource funnel.  

• Leverage strong problem-solving skills with a primary focus on ensuring the right architectures and designs are deployed within the WOW infrastructure to support our customers. 

• Ensure that any lessons learned from these systemic issues are addressed through improved testing, re-designs, education and training. 

• Drive various aspects of the business planning activities which include preparation of capital and operating budgets, vendor management/liaison and representation at high level project and resource planning meetings. 

• Other duties as assigned.

What YOU need is:

To perform this job successfully, an individual must be able to perform each duty and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:  

• B.S. (or equivalent) in Computer Science or Electrical Engineering.

• 10+ years of network engineering and/or operations experience.

• 5-7 years applying architecture and design concepts.

• Prior work experience leading architecture and design teams is required.

• Thorough understanding of L2/L3 network components; including Routers, Switches, and Firewalls.

• Strong familiarity with MPLS, RSVP-TE, LDP, L3VPN, MVPN, Segment Routing, SRv6, BGP, OSPF, IS-IS, NETCONF, YANG, Python, Ansible and other networking/programming concepts.

• Extensive experience with network hardware/software vendors: Juniper, Cisco, Arista, Nokia.

• Familiar with Optical/Transport network components and concepts leveraged to build large scale networks.

• Prior experience working within an Agile-based project management framework  is required.

• Prior experience / certifications in various networking technologies which provide demonstrated in-depth technical knowledge in routing, switching and security.

• Strong communications skills with the demonstrated ability to interface with senior executives within and outside of the company.

• Experience in the creation and maintenance of both departmental budgets as well as project oriented capital and operating budgets.

• Strong problem management skills reflecting the ability to quickly understand the issue and apply the right resources to the problem while ensuring focus on timely resolution.

• Demonstration of discipline in creating documentation and operational procedures for scalable services which can be effectively transitioned to an operations team.

• Must have excellent management, organizational and interpersonal skills balanced with very strong technical skills.   

Physical Demands/Working Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to talk and hear

• Required to use hands to type, handle objects and paperwork 

• Required to use close vision and be able to focus  

• Must be able to travel for business purposes on an occasional basis.

• Must be flexible to adjust schedule to cover various shifts.  

Wondering if you should apply? 
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WOW! we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but don’t check every box in the qualifications section, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

#LI-Remote

All qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran