Zola is seeking a Senior Associate, People Operations to join our People team. We are looking for someone with a passion for people and is not afraid to hit the ground running.  This person will have exposure to all areas of HR and will be responsible for the day-to-day people operations such as new hire onboarding and offboarding, HR program management, benefits management, and employee inquiries. We are hard-working, collaborative and a lot of fun!

This role is a hybrid role and will be based out of our New York City office. 

Who We Are Looking For: 

• Someone with superb organizational and problem-solving skills 
• Someone with a strong attention to detail
• A perceptive communicator who enjoys people A go-getter who can self-manage and execute new processes and strategies 
• A scrappy & creative thinker; an optimist 
• A team player with an insightful and compassionate personality 
• Someone with an eye for process improvement who is able to identify areas for operational efficiency across recruiting and HR
• Someone with experience coordinating for an HR team or in a tech start-up environment and/or recruitment coordinator background 
• Someone who will manage sensitive information with integrity 
• Someone who will uphold Zola’s values and be a positive representation and addition to the company 

Your Responsibilities: 

• Manage the full onboarding and offboarding process for all employees in coordination with IT, the hiring manager and the Talent Team
• Maintain our HRIS system, Justworks, ensuring all employee data is accurate; handle reporting as needed
• Support recruitment efforts by posting roles, scheduling all interviews and completing reference checks
• Manage administration and communication of People programs including performance reviews, Zola’s employee engagement survey, leaves of absence and benefits open enrollment
• Calendar management for Zola’s co-CEOs and CFO
• Support company events/initiatives as needed with the Talent and Office Management team
• Handling ad hoc employee requests; i.e. employment verification letters, benefits questions, etc.

Qualifications: 

• 3+ years of experience in human resources or recruitment 
• Bachelor’s degree required 
• Well-rounded understanding of HR best practices regarding employee experience, talent acquisition, development, and engagement 
• Experience with HRIS and Applicant Tracking System preferred (Justworks or Greenhouse is a plus) 
• Comfortable working in Google Suite and Microsoft Office
• Ability to flexibly manage competing priorities and ambiguity 
• Well-developed communications and interpersonal skills 
• A passion for customer service and people 

The salary range for this position is $70,000-$85,000.

About Zola

We’re Zola, the wedding company that will do anything for love. We’re reinventing the wedding planning and registry experience to make the happiest moment in our couples’ lives even happier. From engagement to wedding and decorating your first home, Zola is there, combining compassionate customer service with modern tools and technology… all in the service of love.

We built our entire platform from the ground-up in 2013, and quickly became the fastest-growing wedding company in the country. Our team has deep experience creating award-winning online and mobile products that are helpful, intuitive, and simply magical. We’re proud to have investor partners including Female Founders Fund, Comcast Ventures, Goldman Sachs, Canvas Ventures, Thrive Capital and Lightspeed Venture Partners, among others. 

We are passionate about supporting all forms of love, and we’re proud of our thriving community of over 2 million couples. We strive to hire a team that is as beautifully diverse as the couples getting married today, and we encourage individuals from every race, gender identity, age, sexual orientation, ethnicity, marital status, religion and perspective to apply. Zola will always be a place where every employee, couple, wedding guest, wedding vendor, and partner will be respected and accepted and valued. 

Our headquarters are in NYC, and we have an office in Montreal. Come work with us!