Full-Time
Senior Cloud Infrastructure Engineer
Updated on 9/4/2026
Sagent
1,001-5,000 employees
SaaS platform for mortgage loan servicing
No salary listed
Dallas, TX, USA
Hybrid
Hybrid work in Dallas is required.
 DevOps & Infrastructure (1) |
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- At least 7 years of cloud or infrastructure engineering experience.
- Strong production experience with Google Kubernetes Engine, virtual private cloud networking, identity and access management, Cloud SQL, Cloud Storage, and Artifact Registry.
- Advanced Terraform experience, including reusable module design, state management, and multi-environment patterns.
- Production Kubernetes expertise, including Helm chart development and management, role-based access control, resource tuning, and troubleshooting workloads at scale.
- Hands-on experience with Istio service mesh, including sidecar injection, mutual TLS, VirtualServices, AuthorizationPolicies, and traffic management.
- Understanding of container network interface fundamentals, including Cilium or Dataplane V2, east-west traffic flows, and network segmentation.
- Experience developing continuous integration and continuous delivery pipelines using Azure DevOps YAML pipelines or an equivalent, plus trunk-based development workflows.
- Hands-on experience with secrets management, including HashiCorp Vault Kubernetes authentication and agent injection, and Google Cloud Secret Manager.
- Proficiency in Bash, Python, or Go scripting, with the ability to write production-quality automation and tooling.
- Experience implementing least-privilege identity and access management, certificate management, and policy-driven security controls.
- Ability to communicate effectively and work across infrastructure and application development teams.
- Operate and improve multi-region Google Kubernetes Engine clusters hosting hundreds of microservices across development, testing, and production environments.
- Manage the Kubernetes platform layer, including Istio service mesh, cert-manager, external-dns, role-based access control, horizontal pod autoscaling, KEDA autoscaling, HashiCorp Vault secret injection, and Helm-based deployments.
- Develop and maintain Terraform modules across infrastructure-as-code repositories for Google Kubernetes Engine, networking, Cloud SQL, Cloud Storage, Dataproc, Cloud Composer, Vault, and web hosting.
- Maintain and extend Azure DevOps continuous integration and continuous delivery pipelines using shared Terraform templates and multi-environment deployment workflows.
- Support Confluent Kafka infrastructure, including Connect workers with JDBC source connectors, consumer group health monitoring, and Kafka-lag-based autoscaling with KEDA.
- Manage Redis Enterprise clusters on Kubernetes with operator-managed lifecycle and replication.
- Operate the observability stack, including Grafana Cloud, Alloy, Loki, Mimir, Tempo, Pyroscope, kube-prometheus-stack, Google Managed Prometheus, OpenTelemetry Operator and Collector, Beyla, and Kubecost.
- Harden cluster security using NetworkPolicies, Pod Security Standards, admission policy enforcement, CrowdStrike Falcon, Lacework, kube-bench, and cert-manager with Let’s Encrypt ACME.
- Support data infrastructure including Cloud SQL with PostgreSQL, Dataproc with Spark, Cloud Composer with Airflow, Matillion change-data-capture pipelines, Snowflake, and BigQuery.
- Manage DNS across Azure DNS, Cloudflare, and Google Cloud DNS through external-dns, and support Azure API Management and Cloudflare CDN/WAF.
- Partner with application development teams to troubleshoot deployment failures, tune resource limits and autoscaling, and resolve Kafka consumer lag and connectivity issues.
- Contribute to the Internal Developer Portal using Backstage and to internal command-line tooling that enables self-service for product engineers.
- Experience with event-driven architectures and Apache Kafka, including Confluent Platform, Connect, consumer group management, and KEDA-based scaling.
- Experience with Redis Enterprise on Kubernetes, including operator-managed clusters and active-active replication.
- Familiarity with the Grafana Cloud observability stack, including Alloy, Loki, Mimir, Tempo, Pyroscope, and OpenTelemetry.
- Experience with Google Cloud data services, including Dataproc with Spark, Cloud Composer with Airflow, BigQuery, and Pub/Sub.
- Familiarity with Open Policy Agent/Rego or Kyverno for policy enforcement.
- Experience with Azure API Management, Cloudflare, or multi-cloud DNS management.
- Familiarity with Matillion or similar extract-transform-load or change-data-capture tooling and Snowflake data warehousing.
- Exposure to financial services or mortgage and loan servicing domains and associated compliance requirements.
- Experience with Kubecost or similar financial operations tooling for cloud cost optimization.
- Experience building or contributing to an Internal Developer Portal using Backstage.
Sagent provides cloud-based software-as-a-service (SaaS) solutions to modernize mortgage loan servicing for banks and lenders. Its platform combines AI-embedded document automation, real-time predictive insights, and generative AI-based chat, all delivered through a mobile-first experience that lets homeowners manage their mortgages and receive expert guidance. The product works by offering software tools that automate routine document tasks, deliver up-to-the-minute risk and performance insights, and enable natural-language chat assistance, enabling lenders to handle millions of consumer loans while staying compliant and efficient. Compared with competitors, Sagent emphasizes AI-powered automation, real-time analytics, a consumer-friendly mobile interface, and a focus on compliance and scale for large loan portfolios. Its goal is to improve servicing efficiency, cut operating costs, and enhance customer satisfaction for financial institutions across market cycles.
Company Size
1,001-5,000
Company Stage
M&A
Total Funding
$17M
Headquarters
Upper Merion Township, Pennsylvania
Founded
2018
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Simplify's Take
What believers are saying
- On 2026-03-02, Land Home Financial Services chose Dara across core, consumer, and default.
- On 2026-06-08, multiple lenders selected Dara; Sagent cited 3,300 data fields.
- On 2026-06-16, Kenneth Posner became CFO after Chris Marshall became CEO on 2026-01-05.
What critics are saying
- Dara's full deployment promise depends on complex, multi-year bank migrations, delaying revenue recognition.
- Sagent still sells into a mortgage market dominated by entrenched legacy servicing stacks and switching costs.
- If Dara stalls, Sagent loses its category narrative and becomes a niche middleware vendor.
What makes Sagent unique
- Dara unifies core, consumer, default, analytics, claims, AI docs, and transfers in one system.
- Sagent launched Dara in 2024, with real-time cloud-native servicing and open API connectivity.
- Warburg Pincus backing and Rocket Mortgage's equity stake validate enterprise-grade mortgage credibility.
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Benefits
Remote Work Options
Health Insurance
Unlimited Paid Time Off
Family Planning Benefits
Tuition Reimbursement
Paid Family Leave
401(k) Company Match
Pet Insurance
Professional Development Budget
Company Social Events
Growth & Insights and Company News
6 month growth
↑ 6%1 year growth
↑ 6%2 year growth
↑ 7%Sagent, a mortgage servicing technology provider, has appointed Kenneth Posner as chief financial officer. Posner brings over 30 years of experience in the mortgage and financial services sector. He previously led strategy and investor relations at Mr. Cooper Group, which became the largest US servicer before its acquisition by Rocket Companies. Posner also co-founded Capital Bank Financial Corporation and served as a senior research analyst at Morgan Stanley covering mortgage and fintech companies. In his new role, Posner will oversee financial operations and strategy whilst supporting the growth of Dara, Sagent's cloud-native mortgage servicing platform. The company, backed by Warburg Pincus, provides technology solutions to major bank and nonbank lenders.
Rocket Mortgage has made an equity investment in Sagent, a Warburg Pincus-backed mortgage servicing technology company, and established an ongoing commercial partnership. Sagent is developing the first cloud-native, end-to-end mortgage servicing system. Rocket Mortgage is a subsidiary of Detroit-based Rocket Companies, a fintech platform encompassing mortgage, real estate, title and personal finance businesses. Financial terms of the investment were not disclosed. Paul, Weiss advised Rocket Mortgage on the transaction.
Click n' Close, a private mortgage provider and the nation's largest originator of home loans to Native Americans, will deploy Dara by Sagent to power its core, consumer and default servicing operations beginning in 2026. Dara is the first end-to-end, cloud-native servicing platform with real-time functionality for the $14 trillion US mortgage industry. Click n' Close has used Sagent's existing platforms since 2019 to service its portfolio in-house. The move reflects growing momentum for Sagent's incremental Dara rollout that began in 2025. A benchmark study shows potential for servicers to reduce operational costs by up to 40% with full Dara deployments. The platform unifies the entire mortgage servicing lifecycle, offering real-time data, seamless integrations and configurable workflows whilst ensuring continuous compliance.
Sagent, a mortgage servicing technology provider, has appointed Sridhar Sharma as president, effective immediately. Sharma will lead the company's global team and work with mortgage servicers to accelerate adoption of Dara, Sagent's end-to-end mortgage platform built for the $14 trillion US mortgage industry. Sharma previously served as chief innovation and digital officer at Mr Cooper from 2015 until its 2025 sale to Rocket Companies, during which time the firm became America's largest mortgage servicer. In his new role, he will oversee day-to-day operations, product development, technology and customer engagement. The Dara platform features agentic automation, built-in compliance and simplified user experiences across the loan servicing lifecycle. Sagent is backed by Warburg Pincus.
Account Connect If originators are finders of new customers, servicers must be keepers of those customers -- this is what Sagent’s consumer-facing