AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.

At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.

We are an equal opportunity employer, and do not discriminate based on an individual’s race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.

We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.

AHEAD is looking for a level 1 Configuration Technician to join the organization. This position will be responsible for following platform documentation, processes, and production defaults in order to properly apply customer-specific, order-specific, and hardware-specific software.

Roles and Responsibilities:

Be able to build and configure computer servers by analyzing data sheets and system requirements provided by the engineering team
Identify and troubleshoot computer hardware
Install and configure operating systems; Windows and Linux
Flash BIOS and other firmware
Configure network switches
Follow platform documentation and production defaults in order to properly apply customer-specific, order-specific, and hard-specific software to hardware systems
Help other departments as needed

Qualifications:

One to two years of experience in a fast paced manufacturing facility
Basic experience with server or networking equipment
Be able to build and configure computer servers by analyzing data sheets and system requirements provided by engineering and sales
Great attention to details
Work well with others and demonstrate a great work ethic
Work well under pressure
Meets set deadlines and goals
Able to work independently
Maintain 5S standards
Communicate any issues to supervisor
Ability to read and write English, follow verbal instructions and use simple math
Physical demands:
Ability to lift 50+ pounds on a repetitive basis
Ability to work on feet 8+ hours a day

Preferred Education & Experience:

High school diploma or equivalent
Experience with computer hardware
Experience with various operating systems, Linux preferred

This role has a second-shift schedule (3:30pm CST - 12am CST) Monday through Friday.

Why AHEAD:

Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.

We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.

USA Employment Benefits include:

- Medical, Dental, and Vision Insurance

- 401(k)

- Paid company holidays

- Paid time off

- Paid parental and caregiver leave

- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.

Configuration Technician

AHEAD

Roles and Responsibilities:

Qualifications:

Preferred Education & Experience:

6 month growth

1 year growth

2 year growth

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