Build Analysis Build Engineer I

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

We are seeking a highly skilled and motivated Build Analysis Build Engineer to join our team. This role is focused on working with security control partners and various lines of business to assess and certify Cisco Webex and  Microsoft Teams features and solutions. It is important to note that this is not a software development role.

Key Responsibilities:

• Collaborate with security control partners and lines of business to assess and certify Cisco Webex/MS Teams features and solutions.
• Remediate findings and ensure compliance with security and regulatory standards.
• Provide expertise in Cisco Webex Meeting Classic, WSMP, Webcast, Cisco Devices for MTR, Control Hub, Cloud Video Interop, SCIM Integration
• Provide expertise in Microsoft Teams, Azure AD, and Office 365
• Demonstrate a deep understanding of network technologies and transport protocols, including Firewalls, Proxies, VPN, VDI, TCP/IP, UDP, and SIP.
• Troubleshoot call and meeting quality issues, including QoS, jitter, latency, and packet loss.
• Create and maintain solution documentation, including network diagrams, configuration guides, and security policies.
• Present findings and solutions to stakeholders, including technical and non-technical audiences.
• Utilize PowerShell scripting for automation, administration and reporting.
• Assist in design and deployment of Cisco platform features and enhancements

Qualifications:

• 10+ years of proven experience with Microsoft Teams and related technologies.
• Strong understanding of network technologies and transport protocols, including TCP/IP, UDP, and SIP.
• Experience in troubleshooting call and meeting quality issues, including QoS, jitter, latency, and packet loss.
• Proficiency in Intune and Conditional Access Rules as it relates to MTRoA devices.
• Excellent solution documentation and presentation skills, including the ability to create network diagrams and configuration guides.
• Proficient in PowerShell scripting, including script development for system monitoring and reporting.
• Strong problem-solving skills and attention to detail.
• Ability to work collaboratively with cross-functional teams.
• Proven experience with Microsoft Teams, Microsoft Teams Room on Android (MTRoA), Azure AD, and Office 365.

Preferred Qualifications:

• Relevant certifications in Cisco and Microsoft technologies.
• Experience in a similar role within a large organization.
• Experience in a banking environment.
• Strong communication and interpersonal skills.
• Solution/Feature Design, Build/Configure, Deploy, Document, Present

EDUCATION

• University or post-graduate degree
• Strong academic background (e.g., computer science, engineering)

CUSTOMER

• Leverage deep technology expertise for own area of specialization to deliver and ensure that all areas across the organization that provision, manage and support various technologies have the necessary tools, processes and documentation required to effectively execute  on their respective mandates   
• Execute on Engineering strategy as it relates to the introduction of tools and the automation of build, test, release and configure activities across Application, Platform and Infrastructure
• Partner with the Operations team to automatically integrate with appropriate tools and processes as part of automated/self-serve Application, Platform or Infrastructure releases
• Work with partners across Technology and apply in-depth understanding of relevant business needs to identify  and leverage synergies across the various areas
• Act as the expert or lead innovator and agent of change for the programs and services under management
• Work with other teams to implement best practices for engineering and management
• Work with vendor platform providers and engineering peers to keep abreast of trends, products, frameworks, and applications
• Identify and effectively manage stakeholder engagement and impacts across the enterprise
• Interpret client needs, assess engineering related requirements and identify solutions to non-standard requests

#LI_Tech

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet