Claims Processor

Are you looking for a new career in a challenging industry? Does paid training for a job that provides a sense of accomplishment as you help others sounds like your perfect fit? If so, check out our role on our pension claims processing team!

What you'll be doing...

As a reemployment processor, you will be assisting customers who are going through a significant change in their life—applying for reemployment. You will have your own case load to manage that requires timely and accurately performed tasks according to benefit plan rules. You will:

• Review, process, and communicate formal decisions on request for evaluation of reemployment forms
• Review reports for compliance
• Verify system and logs have been updated to reflect the correct retiree information
• Answer requests for information over the phone, in writing, and in person
• Prepare and submit benefit appeals
• Provide weekly and monthly production reports

Who you are...

• Organized. Able to juggle and prioritize workloads, have strong analytical skills
• Communicator. Strong verbally and in writing including interpersonal skills
• Service Minded. Passionate about customer service--delivering it like you expect to receive it
• Detailed. Attentive to detail with excellent problem-solving skills
• Technically Savvy. Proficient with technology, intermediate level with Excel and Word

Who we are...

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com)

If hired, you can expect...

• Union scale wages, raises every 6 months, starting at $24.64/hr up to $34.30/hr
• Medical, Dental, Vision & Rx benefits
• Employer provided/fully funded Defined Benefit Pension
• Up to 8.6 days of Paid Leave and 10 Holidays
• Strong team environment with good work-life balance