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HR Business Partner
Updated on 3/23/2023
New York, NY, USA
Experience Level
Desired Skills
Data Science
Product Design
  • Resourceful and comfortable navigating ambiguity
  • Highly structured, organized, and process oriented, but know how to be flexible
  • Comfortable making tough decisions based upon policy, data, and experience
  • A builder. We're working to add science and process to our HRBP team and want you to be a part of the journey
  • The kind of person who isn't afraid to ask questions or admit they're wrong
  • An excellent communicator, both in written and verbal form
  • Highly trustworthy. You handle informations with great discretion and diplomacy
  • Team oriented and have an ownership mentality. You view your work as a reflection of your brand
  • Autonomous, urgent, and creative. You genuinely believe your role can improve the lives of others
  • 4+ years of HR experience with at least 2 years of HRBP experience (preferably in tech or start ups)
  • PHR and/or SHRM-CP or the willingness to obtain a certification
  • Strong detail orientation and an ownership mentality
  • Demonstrated background in employee relations and employee investigations
  • A compassionate but consultative, and confident approach with a diverse array of stakeholders
  • Comfortable with excel, project management tools (jira for ex) and reporting and tracking
  • Proven critical thinking, and problem-solving skills. You are comfortable leveraging data to identify insights and trends
  • Experience working with tech talent including, but not limited to: software engineering, product management, product design, data science, and IT support
  • Incredible discretion: you can be trusted to handle sensitive and confidential information
  • A strong bias to action. You're comfortable working autonomously and navigating ambiguity
  • Superb communication skills! You believe in keeping all of your stakeholders in the loop and know that multiple mediums of communication are the key to success
  • Humility. You believe in treating all people with dignity and respect, regardless of title or tenure
  • An unrelenting desire to build more equitable, inclusive and diverse workplaces. You view this role as an opportunity to create positive change
  • Collaborating with managers and the people operations team around sensitive ER situations including: performance management, investigations, terminations, and employee exit interviews
  • Creating strong relationships with employees, management, and leadership team via coaching and mentoring
  • Providing coaching and guidance to our leaders around employee relations, and Zocdoc practices and policies
  • Partnering with the broader people team on performance review cycles, talent assessments, compensation and internal mobility processes
  • Executing new processes and policies. Our goal is to create trust with partners, operate more efficiently and equitably, and help enable incredible business outcomes
  • Proactively managing legal and compliance risks
  • Identifying opportunities for improvement with cross functional stakeholders: People Operations, DEI action group, ERGs, Recruiting, Total Rewards, Office, and Legal
  • Serving as a first point of contact for employee questions including but not limited to: company policy, employee relations, career trajectory, and learning and development
Company Overview
Zocdoc is a technology company that provides better healthcare experience for millions of patients every month.